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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,548 reviews
  • Rated 5 out of 5 stars

    Note 9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone .takes great photos.easy to use.love the pen too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Awesome camera. Love the s pen. Lots of storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylus is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size screen, handy stylus, faster processing, great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing, great battery life and amazingly fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Note 9 is awesome. I was a little intimidated by the size, but it still fits into a pocket even with a case. Great size for e-books. Beautiful display. I'm still on the fence about the curved screen, but I appreciate the additional notification options it provides. Still exploring all the bells and whistles. It's been a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and screen. Fast and holds its charge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response large storage also like pen to take pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A GOOD PHONE but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a phone with less length and more width but the battery is much better than my S7. The camera is better than OK. And the stylus is a big asset fire those who use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It holds a very good charge. I only have to plug it in every other day. Great features and lots of memory. Camera is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Note9 (personal) nd the iPhone XR (work). iPhone is bulky and heavy. I was worried the Note9 would be the same but am incredibly impressed. Fits in hand better, faster, more memory, sexier, and the remote on S pen for taking group family photos has already become a lifesaver. Dont wait to buy this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever used. The camera everyone is talking about is fantastic with many options. I switched from a S5 to this and thought there would be a learning curve but it is easy to use. There are many features and fun stuff. The only drawback is the dedicated button for Bixby. I really like this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 5. I loved it, and dreaded the thought of upgrading. When the time came, the Note 9 had released the week before. I'm still learning the features, but this has become my favorite phone. The battery life is outstanding. The screen looks great, and the camera takes great pictures. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Note 9!! I went from a Note 5 to a Galaxy S7 to this Note 9. Was extremely disappointed with the S7 after having the Note 5. I am so happy to be back with the new Note 9! It's extremely fast, great feeling, excellent camera and just overall an excellent phone! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the galaxy note 8 and bought this phone for my wife. It feels very similar except for a few features. The galaxy note 9 feels a little chunkier than the note 8. It also has more storage space, stronger battery, and the stylus pen can be used as a remote for snapping pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, great improved battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Samsung S7 Edge and the biggest difference I have noticed is the battery capacity. I'll only have to plug in my phone once every day and a half. Screen resolution is great and s pen is a nice addition, it is really cool you're able to take a picture with the stylus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent variant of the Note 9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 512g of storage and 8g of ram, this phone is an Uber drivers God sent! The most consistently dependable phone I've EVER had. Everything works well, that's my review Likes: retinal scanner, heartrate monitor, bluetooth stylus, $400+ off regular price. AWESOME!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    on the fence

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but I'm on the fence about something....not sure if it is the phone or the provider. I have AT&T, I live in a very populated area, whenever I try to stream, (iHeart, Pandora, AmazonMusic, Radio.com) doesn't matter which...It spends more time buffering then it does playing. Not sure if it is phone or service....NOONE can tell me...otherwise, the phone is awesome..the camera is so great, my wife has an Apple, and it blows that camera out of the water, she is so jealous..haha...love the stylus and all the other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building memories that last forever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years owning this cellphone, I have to say its performance is incredible. Battery still holds charge as the first day it came out of the box. I love all memories I have made with the high quality camera built in my Galaxy Note9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the s7 edge for quite some time, but this is an excellent upgrade! I didn't think I would like the no home button aspect but quickly learned to use it and its very nice. The full screen with no notch or hole punch is amazing too and I love drawing with the stylus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Close to perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from note 5, love using the stylist. -great idea for stylist to be remote for camera, but if your case does have a kick stand, then you put your phone down and prop it up...could be sketchy -love the camera -do NOT like the curved edges. makes any case seem like it doesn't cover enough. -Battery seems to last, but also takes some time to charge up -bixby...not a fan(its like the iPhone siri) -i like how the speakers play from both the bottom speaker and up top where you normally listen (or at least i feel like it does)

    I would recommend this to a friend
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