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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,930 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Happy with Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone I never had any issues. Long battery life. Great color in screen. Great pictures. I do photography and I don't mind using my phone for taking pictures. Enjoy the kindle. This phone has so many features I can't list them all. But once I got a Samsung can never go back to anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great camera and battery life, and it has a ton of storage

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to use easy to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What this phone for the memory size and we can put a memory card into it. It's easy to navigate. I was afraid of this size. But it's not that much bigger than my Droid razr Maxx. Definitely a step up no problems had it for 20 days. Except for the screen protector that came off but my brother here's the same one he doesn't use a screen protector I may give that a try to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    New & Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 3 for many years. Updated to the Note 7 and was very sad to give it back during the recall. I am happy to announce that the Note 9 is everything I have been waiting for. I have had it for a month now. The battery is amazing, the OS is fast, camera is sweet and love the color. It certainly different having no button on the bottom but I have embraced the change.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for Black Friday so paid what is considered a decent price for a very expensive phone. This phone is nice. The note taking ability really sold me on it. The camera is great and the live focus feature is nice but is also on other newer Galaxy phones. The ability to jot a quick note with the stylus is one of the things that sold me on the Note over the 9+.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfect phone?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is almost nothing this phone cannot do. It checks pretty much every box that one could want in a smartphone in 2018, and does so spectacularly. The camera is fantastic, the phone is very quick, and runs everything you could throw at it without missing a beat. Every feature you could want is here. If you want the absolute best phone you can, this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Stylus

    Rated 5 out of 5 stars

    Exceed Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone processor is fast. Interface easy to navigate. What I really like is the stylus. You can take notes on the screen without having to launch the stylus application. I live in DC and take the metro to work. While commuting, I use the stylus to jot down items i need to get then. Then i convert the notes to a PDF and email to my business account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I understand the hype now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd always been a Galaxy user. I couldn't understand why people would go for the Note series, which seemed essentially the same as a Galaxy but with a Pen. Turns out the Note is so much more. Best performance on a mobile device I've ever used. Perfect for multi-tasking. The S-Pen works flawlessly. RAM management is phenomenal. Work horse, and great entertainment device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very fast. Huge screen. Great cameras. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Stylus

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera and great use of the stylist. Battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, amazing screen, and the options make the phone so convenient. Like the S-Pen helping with writing quick notes, taking pics/selfies with amazing camera, just the fluidity of the operating system. So happy I switched from my iPhone 6 to this, best decision I've made with phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    My son loves his new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, battery does last, big screen. Works fast, tons of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Very fast Great pics Easy to use Sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new note 9 for 4 days now and love it. Bought it because its the best on the market and best value for the money! Didn't think I would use the S pen much but actually have used it a few times today already. It might be a little big but the gorgeous screen is my favorite part! Everything is running smooth and i'm easily getting 2 days on the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Stylus

    Rated 5 out of 5 stars

    Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and powerful phone. Camera is nice. The stylus is cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every Samsung Galaxy phone and every Apple iPhone. I've always preferred the screen quality of the Samsungs over the iPhones. I feel they're brighter and more colorful. There's nothing bad I can say about this phone. Great battery life. Cool features. Unbelievable camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear pictures,fast, battery lasts for extensive hours.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this phone. It is a little larger and heavier than I am used to but worth it for the pen and responsiveness. I haven't taken too many pictures yet but the ones I have taken have turned out nice. I do love having easy access to the pro mode too. Lots to learn but everything works smoothly. It is quite an improvement from my s7e.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    excellent new futures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera, screen, sound and battery. super fast phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Apple guy made the switch....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I have had an iPhone since the start, decided to make the switch, and love it! Does take some time to get used to the new system, and I am still learning it, but I am very happy. Love the pen, the screen is amazing, expandable memory, it seems to have it all!

    I would recommend this to a friend