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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,930 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Screan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and Camera, easy to use. great aps, good battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this Note 9 from an S7 Edge. This is like going from dial-up to high speed internet, but not only internet. Everything opens/operates 'right now' or close enough to it. I've only had this thing for a week and am already spoiled. Super battery, too. More review later if I discover any more superior things ( or not so superior things.)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Stylus

    Rated 4 out of 5 stars

    Apple guy got a note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different OS though I try not to purchase too many android apps as I feel apple store does a better job venting apps for sale. Like the pencil, main reason for purchase though found I do not use it very much. Just make sure you click to save the note after you write it cause it will be lost if not and it was not clear to me at first correct way to save a note. Click the top ‘save to notes; top right option...makes sense...not the bottom down arrow icon which ones eyes might notice instead. Fast, like the side bar menu option. Pencil is good to use at times when texting, to position curser to allow one to fix typos, since there is not hardware based keyboard like some blackberry devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Overall I would recommend the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very good, better than the S8. The phone runs much faster. Design nice. Easy to hold and handle. Don't like Bixby. Verizon apps that you can't delete are a waste. Incredible amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 4 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good phone great battery and camera. Speakers are good screen is very nice. Touch controls a little finicky sometimes doesn't pick up on swipes.I do not have a screen protector on

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pictures and easy to use .... pen is help with selfies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Note 9 battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only speak for the 512 gig note 9. I can honestly say this note 9 is the first note series phone out of the prior notes that I have owned that has outstanding battery stamina. I have taking it off the charger at 1100 played online games and watched movies a few times throughout my day to go to bed at 0230 with 20% battery left. So happy I don't have to get an extended battery pack or charge it multiple times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Cant say enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Huge screen, easy to use. Very powerful phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Stylus

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones. After having two Galaxies (7 and 8+), I have upgraded to the Note 9. The stylus is nice to use. Screen graphics are beautiful and the size is nice for viewing pics, videos, and reading. The glass screen protector that BestBuy put on for me seems to be diminishing the screen sensitivity a bit, causing me to tap harder.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Wonderful Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (member4683998463) Always wanted a Galaxy note and finally got one! The price was unbeatable so I HAD to get it! The ratings were better than the newest model out. I am very happy with this purchase and there is more to learn about this phone. I enjoy using the pen for doodling, etc. Makes it alot of fun!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best Samsung Phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen size and performance. Real good camera too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note several years ago, switched to iPhone when they stopped making the note. Now have go e back to the note 9, perfection! Pictures are unbelievably clear and crisp. The phone is very user friendly and the security seems amazing. Would I go back to an iPhone???? Not in your life! Love the Samsung operating system and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Overall good phone with lots of bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Battery is good. Camera is good. S-pen is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Would buy again. Like the pen. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Plenty of storage. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Glad I Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Galaxy s7 to the Note 9 when it first came out and they had a smoking buy one get one promotion going. Honestly, I was perfectly happy with my s7 but couldn't pass up the deal. Once I had this one in my hands, however, it made the screen size & clarity of my s7 look ancient...a bit irritating, and sad, but true!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome. Easy to use. Battery last along time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Stylus

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for over 2 weeks now with no problems. Screen response, even with screen protector is awesome and the phone works quickly with no "thinking" like my previous phones. Pen is handy when phone is on a tripod and using the pen as a remote to take photos, otherwise I'm not using it as much as I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the IPhone 8, Note, which I loved, I'm giving that phone to my boyfriend because he loves it, too, and I bought the new IPhone 9 Note phone which I love even more than my other phone. The pictures, the voice clarity and ease of using the phone, the security features, just everything is just how I want my phone to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long time galaxy user it was time to upgrade my S7 for a long time but couldn't decide between the galaxy note 9 or the upcoming galaxy 10 line. After comparing specs I realized the note 9 was the phone I wanted because there were features on the s10 I didn't like, particularly the built in finger scanner I nnn the screen. I read it wasn't reliable and you couldn't use a tempered glass screen saver or it wouldn't work at all. The note 9 was the one for me and I was waiting for price if it too come down. Well it took awhile but in the wake of the galaxy note 10 being unveiled in August I'm guessing that's why the sales began. It was worth the wait ai got this note 9 for half the original asking price. It's performance and features are unbelievable. I'm going to enjoy getting to learn how to use this phone to its full potential

    I would recommend this to a friend