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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,930 reviews
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Upgrade from Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on this phone, also slightly bigger screen and improved S-Pen functionality is amazing. I also like that they moved the fingerprint sensor away from the camera in the note 9. For me this was a great upgrade from the note 8

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The camera is great and you can use the stylus to take a picture so you can set your camera up and take a self very easily. there are so many wonderful things about this phone i cannot list them. you should get one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Samsung Device So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the S8+ previously and I am really enjoying the Note 9! Awesome display although I could do without the curved screen. The phone is fast, great speakers, smooth, and the S Pen really is a neat tool to have! Best Samsung phone so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note 4 for years but the battery life was very short compared to the Note 9. I can be on the phone all day and still have plenty of battery left at night. Love the size. Reading books is very nice with the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Stylus

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Galaxy Note and only my second Android based phone to begin with. I love it. While it's a little large, it's super fast, the resolution is crystal clear, and it absolutely nails using a stylus on a cellphone with the S-Pen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone with an exceptional camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional camera that takes beautiful pictures. The battery is powerful and long lasting. Great quality phone. I am very happy with the features and all that it has to offer. Love the SD card and option to add memory at any time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's a pleasure to hear your phone is working at its best! Thank you for the awesome feedback. ^Ash Samsung

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast. The s pen is very handy, I love that I can pop the pen out and write a note on the screen without turning on the screen. Works just fine with the older wireless charger from my s8 with the otterbox commuter case on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned almost all of the notes and I like this one :) Pen is great and very responsive.. Screen is big enough.. Speakers are on each end of the phone to give that surround sound like sound.. Battery is great and fast running phone..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Stylus

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! It has a very clear big screen, the stylus is fun to use, and it's got a ton of functions. I prefer android phones to iPhone, and I think this one is great. No problems so far, and I don't expect any either

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Galaxy Note 9 Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioning from the Galaxy S7 to the Note 9 was very easy. The Note 9 is significantly more powerful than the S7, it has a much larger screen, and better battery life. I am very happy with this upgrade in smartphone technology!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my husband had the note 5. It was time for up grade and boy oh boy what change in the quality of photos the durability aka h2o, gorilla glass and amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Greatest phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung made a comeback with this phone. Copied the rear fingerprint from LG, amazing camera that blows the Iphone away and awesome battery life. I wish the silver or copper had been a release color so I could have switched sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The next in a long line....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Smasung phones and they are still quite good. Need to learn how to use all the added features but so far I enjoy the camera as well as the pen feature. Battery is pretty good too even with quite a bit of games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy note 9 phone. The screen image quality is fantastic. It takes wonderful photos. I am still learning all the features. Even with my testing all the features, the battery life is extraordinary. Charging is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful, works excellent. The feature to selfie with pen is priceless. Pictures are great quality and the new features are worth the upgrade. Plus love the color. Waiting for a blush, pink, or rose gold come one Samsung....

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    An Android Dream Come True !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone - Samsung Galaxy Note 9 is Everything you can Imagine it has so many Everyday Real Life Functions Easy to use Easy to Customize to your liking the "S"Pen will spoil you this Android will be your Next Best Friend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Big Screen, Big Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs anything I throw at it flawlessly. The large screen makes reading when out and about, or going to sleep a breeze. No more pinch zooming to read the ebooks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Pretty & productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this phone. I can do pretty much everything I need for work without having to log into my computer. The big screen makes it easy for my eyes and I can use it all day without worry about battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I want. I am still learning android since I have been using an IPhone for years. I love the Dolby Atmos and the screen is amazing. I can't believe how good the battery is, even under heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love an upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung S8Plus and it was time for an upgrade. I was excited as the S10 and the Note 10 would be coming out this year. Initially I had fully committed to purchasing the S10 5G. Between the price of the phone and the Verizon plan upgrades to accommodate ot, I was going to have mortgage my morals or my good sense. Since neither was an option, I went back to Plan A and compared the Note 9, S10 Plus and the S10 5G ... Y'all they are som similar that u was made that I went with Plan B first. With the Best Buy sale Price and the $100 Verizon gave me for a Note 4 I had, I'm paying $699 for a Note 9! This ended up being A GREAT DEAL. When the Note 10 comes out, I'm confident that the price alone will keep me from envying it.

    I would recommend this to a friend