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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,930 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Phone-timus Prime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I am quite please with the upgrade from my Note 5. It has speed and memory for days. The video clarity is spectacular, and the sound quality is awesome for a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and quality of my Samsung note 9. The camera is awesome. It is very user friendly. The stylus is very easy to use and writes great. I recommend it for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone - I have an IOS phone and it's better than mine! I bought it for my wife but I like it better than my own phone! Takes great pictures and the features are great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is top notch! It as all the bells and whistles! It is easy to use and set up! I would highly recommend this phone! The camera is amazing and the bixby feature is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy Note 9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous phone, first of all, very sharp and bright screen, super fast processor and camera is fantastic with all the options on taking videos and pictures. Wife loves her new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to after two weeks but so far very impressed. Couple function issues that aren't available, like not being able to double tap to open an alert from the opening screen. Amazing camra, fantastic pictures. Amazing battery. I run this phone all day, from emails and calls, research, or listening to movies and music while working around the farm. The battery last from sun up to sun down.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few days but I'm in love! It's way faster than any other phone I've ever owned. The s pen is awesome tool when taking group pictures. Overall just a great phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My 4th Note Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Note 3, 5, 8, now have the 9. I love these phones. The pen features are great especially the note 9. If you like to use your phone to multitask this is the phone. The pen is quick in lieu of your fingers. It can be a little intimidating due to its many features. Just dive in and try all the features one at a time. The camera takes excellent pictures and videos. I've been taken digital pictures since 1999. I have several camera's but I use my phone most of the time. I have a 4k Samsung TV and it interfaces excellent with it. I highly recommend this phone. I recommend watching a YouTube video for more phone Info. Good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Smart Phone I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is the best Smart Phone I have ever owned. The battery life is phenomenal and the phone is easy to use. This is a great phone for business or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to the Note 9 from an S7 edge. Wow, what a difference! Faster processor, better battery life for sure. I'm still learning some things but enjoying every minute of it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Note

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and battery life. Performed a whole lot better than the 8. After 3 years battery is still descent and performance is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Some improvedFeatures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 3 time Note owner. Almost of the features are great. Bixby works poorly. Dislike the screen and case options. Camera is awesome. Still too pricey. Battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very pleased with my Note 9.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! It has a great camera, hi-res screen and a battery that lasts all day. This is my forth Samsung Note, the last was a Note 5. This phone is significantly better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge battery, lots of storage, plenty of RAM. This phone has it all. The Samsung UI is not as "in the way" as it used to be. I move from a Pixel XL (2016) and I am VERY satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Great phone with great features. The battery life seems to be average from what I can tell. The screen is big and bright. Awesome sound. I recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love the beautiful photos this phone takes as well as all the great features it has. The lavendar color is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for my wife after she has had an iphone for several years. She is thrilled with the phone which is very fast and has a beautiful screen. she's glad she switched over.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this phone for a few years. Great phone, fast, camera is great. no problems with it at all. looking forward to the note new note for 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I switched from iphone 7 plus and was impressed how great is battery life and a lot of functions. Also enjoying screen size. I highly recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    I love my note 9 because of its large screen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1st purchased my note 9 when it 1st came out and I have no regrets . I really love my note 9 because of its user friendliness, large screen and long lasting battery.

    I would recommend this to a friend