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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,930 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Galaxy yet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung Galaxy, and it’s the best so far. It operates with lightning speed and has a far better camera than the iPhones my friends and family have.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The screen is beautiful, and software is perfect, and everything else checks all the boxes. I have the 512gb with 8gb of RAM, and let me tell you this phone is insanely fast. Most of the apps i had on my old phone all downloaded in a span of a few seconds. Even heavily demanding apps downloaded in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many samsung galaxy phones and decided to switch it up. I was blown away by picture quality,battery life and speed. In my opinion the note 9 will he tough to beat

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast, light, and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he is a picky phone guy. He can’t put it down! The battery life is amazing, picture quality and processor are to his liking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to buy. It has a big battery which out lasted the new iPhone X. The stylus pen is also a remote control for selfies. This is a great phone all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pretty Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the s8+. This 0hone isnt honestly that much different, however the few upgrades are nice. Better camera, slightly better battery, much better speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pretty Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the s8+. This 0hone isnt honestly that much different, however the few upgrades are nice. Better camera, slightly better battery, much better speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best flagship by far this phone is like a tank and has excellent battery life excellent sound quality excellent services. it's just excellent everything!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stylus

    Rated 5 out of 5 stars

    Great Phone, Battery last all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The Stylus works as a remote control for the camera, videos, and music players. The phone has great battery life. Excellent for work and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just made the switch from being an iPhone user for the past 5 or 6 years. Love the color and screen and the s pen is a great feature especially when taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just made the switch from being an iPhone user for the past 5 or 6 years. Love the color and screen and the s pen is a great feature especially when taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my old phone going from an old Galaxy note 5 to this Galaxy note 9. There is a huge improvement on everything especially the camera and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my old phone going from an old Galaxy note 5 to this Galaxy note 9. There is a huge improvement on everything especially the camera and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A def powerhouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having iPhone for the last several years, the latest being the XS Max, the Max was released with several deal breaking issues for me, especially for the $! The Note9 has been an excellent device for me! Not one issue so far and I love all the options with this device, battery life,headphone jack,build quality, expandable storage, infinity display, etc.. Great device from Samsung! Would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just gave it to my mother...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new phone, I pass on my old one to my mother, as I don't feel like trading in my old devices. I pay good money for them and don't want to give it back to the company for a fraction of the price. I take extremely great care of all my things (OCD is a killer), so they stay in great condition! I just recently got the Note 20 Ultra and love it... but I will say, it was hard to give up my Note 9.... I LOVED that phone. It is still a fantastic phone and I would recommend it to anyone looking into this one!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The bio security is cool and i use them all. It is faster and bigger than my 7 i had. I enjoy it but it comes with a lot of junk software on it.... Remove the software you wont use before you start using this phone....

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    note 9 128

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waited till after note 10 came out to get a killer deal on note 9. glad I waited. its an awesome phone with many features. the s pen is so fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Phone. Easy to navigate. The camera takes great pictures and videos. works well with multiple apps and windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Updated from a s7 to the note 9. Great battery life and awesome pictures. The pen feature is nice too. Still learning how to use everything but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast processing and great screen clarity. 512k storage built in allows me to have my whole music library on it and still lots of space remaining.

    I would recommend this to a friend