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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,930 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the Samsung Pay capability,much more advanced than any other system. Awesome camera,SPen is intuitive and screen is beautiful. Powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me be the first to say thay I am not a tech person when it comes to phones. I very rarely use the phone to it's fullest extent. But what I do look for is a great camera! This one definitely does not disappoint! On my vacation to Jamaica, I was the only one with the Galaxy Note 9 and was quickly appointed the photographer after comparing pictures. This camera alone is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I UPGRADED from an iphoneX, best decision I've made when it comes to phones. The speed and battery life blows the iPhone out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stylus

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was deciding between the s9 and the note. I like the stylus feature as well as the all day battery since I use it alot. Awesome upgrade from my s6 edge.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Exceeded expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for my very picky husband who has absolutely fell in love with this phone. His favorite part is being able to just pop the pen out and write down whatever has popped in his head. He has some memory loss from being a combat veteran and having something so handy to be able to quickly jot down something to remember helps more than a person realizes. Also, you don't even have to go to a specific screen to write, you just write directly onto the front homescreen and save the note. I plan to get one as well when my upgrade becomes available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone the battery lasts all day has a good camera notsire about the edge screen so much if you like the tempered glass screen protector for it you have to make sure that it's one that will stick to the whole screen if not the ones that just stick on with the top and bottom adhesive they just pop off. But other than that great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life time. Good screen size and functional pen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Art School kid loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung we've had ever. Stunning picture. Amazing photos. Well integrated apps. Best pen feel yet. And, so far, it hasn't exploded even once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best note so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking to upgrade my note 8 but unfortunately it fell and destroyed the screen, so my only real choice was to get a new phone and of course I stuck with the note series of phones. This one is by far the best it has ever been. The battery life is incredible I have not seen it get below 30% even with pretty heavy use throughout the day. All the new features are great and moving the fingerprint scanner below the camera helps you keep your lenses clean. Over all I am really impressed with this phone and am glad I ended up with having to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally my husband can have the Note again after the last recall situation... he loves it! Fast, excellent camera, and very cool note applications.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    the camera alone is worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 9 the camera alone is worth the price and then you add the screen quality and the battery life which gives you the full package

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lives up to the billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to compare it to other smart phones, seeing this is an upgrade from a note 4 for me. But so far I'm happy with it. Lots of bells and whistles I have yet to take advantage of, so I probably didn't need so much phone. The screen leaves little bezel and the curved screen helps give the illusion of a bigger viewing area. Little learning curve with the different mechanics in messaging, like group texts vs individual messaging or selecting contacts. I still haven't learned how to access contact groups... anyway it's a lovely little magic box. 5/7 perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Oh My Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these since the phone came out. Unfortunately I couldn't justify the cost when I had a perfectly good working Note 5.. but then fate happened. I dropped the 5 and shattered the screen. I had no choice (wink wink). I absolutely LOVE my new Note 9! Not only is it beautiful, but man it keeps a charge for days! I do a lot of work from my phone, so sometimes the charge only lasts 30 hours (ha!) which tickles me to my toes! It is well worth the price!! Oh, let's not mention the 128 gb of memory!!! Heck yeah! It's the BOMB DIDDY!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for real estate. Its great for taking notes and editing pictures. Its large enough to see but not as bulky as carrying my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing comes close this smokes the IPhone XL battery lasta days, best camera, multi windows, includes fast charger and cable unlike Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great new smart phone with many advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many great features. The things I like most are the large screen, really fast processor and the incredible amount of data storage

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    If you love your note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great camera, s pen remote and HD screen. Oh and the speakers blown away anything Samsung has released in years. Yes buy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Phone on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android phone out there. They've improved the battery life from the Note 8. Camera is amazing. By far better than any iPhone in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Has Done It Again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the speed and clarity of this phone. It's a beautiful design and the cameras are amazing. I love love love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage. Great camera. . Nice. Ease of use. Durable

    I would recommend this to a friend