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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,930 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera, s-pen on the always on screen, battery life, and feel are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are either an iPhone or Android person. I'm not going to argue that part. If you are Android, then this is the gold standard which beats all others. Read all of the stats and know that the s-pen is what takes it to the ultimate level. My only complaint is the color selection available. I waited a bit until the silver came out and went with that one and am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Stylus

    Rated 4 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display is amazing great speed and features. The phone is amazing. It is very large though and is definitely a two hand phone. I don’t use the spen often but it did work well My favorite is the pro camera features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 great device and good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been focused on the OneNote 7 Pro with 120hz fluid refresh rate and option for 12gb of RAM. The infinity display combined with above is more than fascinating. However it cannot take the place of the Note 9 with all of the interface and features built in. Option to buy 512 RAM and processor make the phone fast and efficient. My main issue with smart phone this year is latest and greatest are all going with a notch, or hole punch or drop to house the selfie cam and bio sensors. I don't care how good the device is, I cannot purchase or own any such device. The Note 9 has thin bezels top and bottom, but I find that no problem as the display goes bezel-to-bezel and it is a beautiful bright HD display. When viewing a video, or image there is NO hole punch visible and there is no compromise in screen size. The OnePlus 7 Pro goes a step further with a total infinity screen. I look forward to coming devices in the coming years to go to 120hz or even higher refresh rate and hopefully No Holes. I purchased the Note 9 because I normally hold onto a good device 4 to 5 years. The Note 9 looks like a device that will still be fresh and up to date in the future. Sorry that the Note 10 is not on par.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S FLAWLESS... SMOOTH CURVES, BIG SCREEN, GREAT PICTURE AND VIDEO!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love samsung phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phone features very robust and easy to use. Love size too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is a real plus.. The S Pen for clicking pictures is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone everrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this phone I had a Samsung note 5 that was literally falling apart. I wanted another note and this phone is so cool. It was easy to transition all of my data. I love the camera and the edge lighting when I get a text. I would reccomend this phone to anyone who loves androids

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast compared to my old phone. Large screen is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the phone great storage great pictures great overall quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very Happy With Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a Samsung phone. Have been very happy with the Note 9

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use, I don't have to worry about my battery dying!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Screen is bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is a big, beautiful phone with top-tier specs including a massive battery and internal storage that starts at 128GB. The new S Pen doubles as a wireless remote for taking long-distance selfies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very fast and smooth. Takes great pictures and so much memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and picture quality is amazing. Smooth opertating. Fast phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Note 9. It is fast and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone good camera and great battery life. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the pen!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to snap pictures and write quick notes with the pen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size... the battery last all day... lots of memory...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size excellent resolution and camera, Great for notes as well.

    I would recommend this to a friend