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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,930 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, although I rarely use the pen. I wish the camera had more features but it serves it's purpose. Screen size is great!

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clear and fast. The phone is easy to use and the photo qualityis great. I love the clixk with stylist pen photo feature. No more weird camera angles

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Galaxy Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone so this has been challenging but overall the phone is great. Enjoying the larger screen and the words pre typed for my selection..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it has great camera that takes wonderful pictures. The s pen camera feature is great and like being able to write notes on home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the note 9 from the google pixel 2 XL after having nothing but trouble with the bluetooth. This phone is great- fast, intuitive and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    note 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband always had the notes till the 8 caught fire and they discontinued selling them he was so glad the note 9 came out and was not defective

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love my phone, great pictures & great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, great upgrade. I love the pictures & the way it functions. My husband also loves his. He says the speakers on the phone are excellent

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to have. Also very easy to use. But to pricey

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great phone with awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung keeps getting better. Love the camera and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I LOVE THIS PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I LOVE THIS PHONE!!! I paid off my big iPhone 6s to upgrade to this one, and in my opinion, there's no comparison. Note 9 wins hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for camera lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never take pictures but when I accidentally seen my face on the camera I was surprised to see the man I see everyday in the mirror and not someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and resolution! Great for multitasking and gaming. Only wish it would have the fingerprint sensor on the front instead of the back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice. I have not explored it thoroughly as of yet but after having it a week or so, the battery seems to hold up well under normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hands down best phone out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced my old anf outdated Moto Z Force Droid. This thing blows it away! Amazing camera as well!!! No brainer...go with a Samsung Galaxy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is enjoyable to use. I had the Note Edge way back when and I swore I wouldn't get another note device. I'm glad I went back on that decision. The S-pen functionality is awesome now. Very happy with this upgrade. The only thing I wish I could do is upgrade the battery. I watch a lot of video on my phone and that drains a battery quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dex feature

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall loved everything about the phone from the performance to the quality. Could run a business right from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By Far A Superior Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lured me away from my trusty old IPhone 8 plus! I have never like Samsung and let me tell you after using the Note 9 I will never go back!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to use my phone since 6 am and the battery last until 8 pm and that is with video and music stations on. All around a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Top Of The Hill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to add about this phone...very fast, plenty of storage, expandable. has all the awesome android features. What else can you possibly ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Its Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is you can take pictures without a timer by using the pen. There is a button on the pen that you press and it takes the picture for you.

    I would recommend this to a friend