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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,930 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on the phone but not too fond of the camera and a few other features. I upgraded from the galaxy s6 edge plus and would much rather have another one of those. The camera was 16 mp and it had features this one doesn't but overall a decent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a galaxy s7. Processor speed is amazing. Downloads are very quick even in low service areas

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is well pleased with it ,it is what she expected she especially loves the stylus and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about this new phone. I've had Samsung phones since the Note 4 and they always deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this awesome phone to replace my samsung 7. This phone has a big screen with great features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very snappy and responsive. Full day battery with extensive use. Just waiting for the update to Android 9

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note 9 Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone afterms long consideration and glad I did .... love it, great pictures, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 9

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy and IPhone because some of my family members have them, I decided to purchase this phone a couple of days ago instead and I'm so glad I did. I was totally amazed at the picture quality and I also like the Duo application better than the IPhone facetime. This phone rocks and now my Iphone family is totally jealous.......

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you made the perfect choice, Realtalk! Welcome to the Samsung experience. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He gets to take notes in class with it and the camera takes really impressive photos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best features all wrapped into one phone. Like a mini computer, camera, note pad all in one. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT GALAXY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS. GOOD. MY SON CAN DO HIS GRAPHICS AND HIS HOMEWORK ON THERE. i LIKE THE CLARITY AND THE CAMERA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the debockle that was the S7 note, this has made up for it. Fast, bright and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic upgrade from my note 8!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Screen is beautiful! Battery life is great even when display is maxed out all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a LG phone to save money so not worth it. You can multitask... The camera is awsome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great work phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A workhorse of a phone. Super easy to use and long battery life. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome in many ways from good sound quality to awesome pictures. It's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! I love the selfie stick/pen. Phone has lots of cool features and easy to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nailed it love that you can expand the memory easy to use and transfer from 1 Galaxy phone to another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone it has so many features. It's so versatile that you can just use it like a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone! It just works. No surprises, excellent device. I keep my phones longer than I should. Replaced a Note 3. LOL. What a great step up. I very much like the finger print lock. Face rec, is weak. The Samsung Pay was a nice surprise. Use it once and you will realize that was worth the price of the phone right there. Wireless charging is good, but be careful what case you use or wireless charging can be a challenge.

    I would recommend this to a friend