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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,930 reviews
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone I have ever had! All the features while keeping cost at a minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Still learning it. It runs smoothly and the color is beautiful. The pen works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Samsung for years especially the note line the note 9 lives up to the hype it's a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive hand held computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive hand held computer These are not phones Wonderful product Samsung keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had only couples days but so far I love the pen because I can click from the pen to take a picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from the Note 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the Notes, there is plenty of bells and whistles on this phone. So many, that I haven't even gotten to half. I am an android fan, and that's all I've ever owned. Have loved all my samsung phones, and this Note9 does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    NOTE 9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome phone ever, and the pictures are so amazing who would ever want to buy a bulky camera!

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 5 and my husband loves this phone. He uses the included stylus pen ALL the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new camera and pen features. They are easy to use. I also love the color of these phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 4 and this is a HUGE upgrade! I love the features and the battery life is phenomenal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with max memory. I love it. Pretty sure it is already known that this is a great phone. I was even told that the 9 is better then the 10. Just make sure you read the fine print when purchasing. I thought it was $22 a month but didn't see the small print that said I will be paying Verizon another $13 making the actual payment $35. I was a bit disappointed about that but do love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy To Have Another Note!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade when the previous Notes were exploding, so I went with the Google Pixel. Although it was a great phone and had a decent amount of pluses, I was missing my Note - and SPen. The picture features are great. The memory is enough for what I need. They had a sale so I saved a bunch on purchase, so that helped! That's the only downside (pricing) but compared to others in its group, I prefer this over all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone to this Samsung phone. I love it. So easy to use and much more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone for any and all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, great quality and ready for anything you throw at it. Worth the money it costs!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love, love love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. You wont regret it. Wonderful features, awesome camera. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are do many new and great features, and transferring my stuff from my old phone was super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is an overall great phone. The cameras allow for taking amazing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Excellent phone for an everyday person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Note line. It is easy to keep you organized and the remote stylus is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new phone but didn't think I wanted a bigger phone. Bought it anyway and really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone! It does so much, has a great battery life, a it's the perfect size!

    I would recommend this to a friend