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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,930 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best phone on the best network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone operation is fast and smooth. The camera take great pictures even with low lights settling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone and improved speakers from Note 8.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is just as good as the Note 8 but they have improved the speakers and the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology, easy to use and big improvement from my previous cell phone S7. Love this phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast responsive alot of space and so many features I would definitely recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the note as I have never purchased one in the past. Love the feature. Camera is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is capable of everything, will take a bit to learn all it can do and battery life is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is awesome. Has all of the features I wanted and more. And it comes in my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing this phone can't do. Works great. Takes good pictures. Use for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned the note 9 for about 5 months now and it works amazingly. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of great features and apps haven't scratched the surface on using all of them

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    An awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about this phone. It is large and delivers all the apps and security I expect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a difference the upgrade from an S 5 to a Note 9 made ! The camera in this phone is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone! Best Buy even offer classy to help you with your Samsung Galaxy Note 9. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from iPhone 7 Plus. What an amazing difference. This phone is 1000 times better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old fir his first phone. Perfect for him and can do what we need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend it to anyone wanting to upgrade to an android phone. Best phone ever

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Stable phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had only note phones last forever, very fast. And does anything and everything

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the fastest phone I've ever had! Samsung did a good job (other than the pre-order debacle).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Note

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use a note. This note 9 is by far the best that I have purchased. Clear and slim.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations! The camera is great and I'm continually finding new features.

    I would recommend this to a friend