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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,930 reviews
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great phone! I like it better than my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphic quality with an amazing pen to write with and a button to take pictures with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone - Volume Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the phone...except for this volume thingy going on. I have a set of blue tooth ear buds and no matter what I do I can not hear my notifications thru the ear buds. Not only that, it still plays all notifications thru the phone. Samsung or someone please help me figure this out. I have been online and have seen many of the same complaints but I have not found a solution...at least one that works for me. Its alot of money to pay for a phone that I cannot hear the notifications on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10 Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life in the Note 9 is awesome. I can play Pokémon Go all day long without charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Note 9, many nice features! Like having a portable mini computer. S Pen is awseome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So big!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge phone, giant screen, the rounded edges are fine, but most screen covers don't work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my note 9

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my iPhone for the note 9 and I'm so glad I did! The pen is my favorite feature.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new phone. ANything is better than the old S3 note I had. I have a lot to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my husband has had this for a month now and no issues, good battery life so far

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HUGE upgrade from my note4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my phone. Bestbuy handled the pre order and it was smooth sailing. Super fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Much improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Note 4 last time I bought brand new. The Note is much improved over the last 3 generations . The battery last more than a full day and I use it quite a bit no lag or slowdown very responsive. Would give 5 stars but there is always room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's The Best of the Best. What else can I say, get one in your hands and find out for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly amazed at this phone's battery life. With a full charge it will last me 24 hours!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Note 9. The camera is great!! It's not bad moving from the Galaxy over to the Note.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and very capable phone. BOGO offer made it even better as this went to mu daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun Note 9

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this phone. Many options that were not available on my other phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Thought I would miss my Note 4, but this is so much better. Got a great deal too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great and it has so many features that make it worth having and I love the S pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful update from Note 8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Note 8 but the Note 9 has features that were worth the upgrade! 10/10 would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Note never disappoints!! The quality of the camera and its features are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone upgrade. I especially like the larger memory on this phone.

    I would recommend this to a friend