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Customer Ratings & Reviews

Your price for this item is $999.99
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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,930 reviews
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone , I like that I can use the handy pen to write notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in that department is so friendly and helped me with all of my questions. They were so kind and welcoming I am very satisfied with the level of expertise and how trained everyone is. I think the managers are doing a great job training the people in this department and the workers are doing a great job answering questions and being patient to make sure all my needs are met. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a galaxy s7. New phone is great with plenty of storage and new features!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and fast. It works great but I hate the Bixby button location.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone that I have ever had. I upgraded from an S6. What a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Large enough ......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the screen without any trouble, perfect phone for my job, and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it does get rathe hot outside when streaming music and taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    so far, very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, lots to learn, good buy with sale. would recommend phone at that price,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note 9!! It does things I never imagined possible and my pictures are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need of a phone and instead of waiting for the new Galaxy 10 release I decided to buy this instead. I am glad I did! I love the phone! I like the screen resolution, brightness and clarity. I also use the note taking with the pen quite a bit and like it. It is easy to hold in my hand and still fits in pockets. I am really happy with my purchase and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Note and it is amazing. The pen gives a next generation experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pen Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Pen Up and all the new features. Still learning about all the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - easy to setup - excellent camera nice design. Fits the hand perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is technically challenged and was able to pick up and go with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the s pen is a great feature of this phone and has a nice picture

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has typical adjustment challenges when changing to a new phone. No home button. Pen is really cute and works well. Bixby will turn on for other people's voices and not just mine and tends to respond without being specifically activated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Never used a Samsung phone before. Note 9 is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to all the features but so far so good. I like the all day battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used multiple Samsung phones from the S4, S5, and Note 5. The Note 9 is the best version of the Note line that I have used. The phone is not laggy, everything loads quickly like I would expect. Only issue I had was syncing with Samsung S3 watch, which took about 10 minutes for the phone to recognize the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a Samsung. Battery life is great. Still getting to know the features.

    I would recommend this to a friend