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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,930 reviews
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very easy to use. Love all the features of this phone. Last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is a trailblazer. Lightweight and powerful. Great for multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone still

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Galaxy note 9 the next day. After ordering it. Even thought the note 10 has all the bells and whistles. The note 9 is still one of the best. And yes it's a year old. In my opinion it's note 9 for off from the note 10. Although th 10 has better up grades. But the 9 fit in my budget through Best Buy. Like $24.99 for the note 9 and the 10 at $41.99

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moved from a Note 5. What a difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, smooth, Big, and beautiful. 2 weeks in, and I keep finding more to love.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer apps and pics. The camera is amazing. Clarity is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a note 5 and it was well worth it. Great phone that does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phenomenal phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! I love Samsung products.I never have issues with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Runs quickly and the note function with the s pen is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note 9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Great quality and amazing screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it battery life is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life, still haven’t had a chance to play with all the option.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Finally back to Samsung note again..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally back to Samsung note again.. so much better then the regular s line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone very powerful and easy to use, lots of memory and also expandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEE Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...its the best of all that I have had. .has great features..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have had. Battery life is the best from any phone I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone ! feels good in hand, love the pen, excellent camera and screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the camera quality. The kick stand on the back is very convenient. It came with a magnet to put it up in my car which is nice to have. Also it’s sleek looking The only problem I have is some apps keep closing on me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Moto Z Force to this and wow... what a difference. ALL DAY BATTERY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage for pictures & I like that you can access the camera quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is everything promised, and then some. Things like multi screen while in DEX mode, better face recognition and so many other improvements make it a really nice upgrade from the Note 8. By the way, Samsung customer service sucks. I called twice with questions and they did not even now the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love all Samsung phones and this phone has all the Bells and whistles!

    I would recommend this to a friend