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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size, features, price are all outstanding. First rate service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed an upgrade from Note 5. She wanted to upgrade to Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS GOT EVERYTHING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone for you if you are ol skool. It has a headphone jack, sd card slot and a physical fingerprint reader. The bezel's are not big at all. The only bad thing about buying a phone that has been in the box for 2 years is that it has to go through about 20 updates, literally, after activation. Got mines for $22 per month for 24 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone, love the s pen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for awhile now, and while I don't utilize all the cool features, I still think it is a great phone. I love taking photos with the s pen. The camera could still be better but they are getting there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera with super technology. Definitely would suggest to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 months old, still works as new. Holds the charge well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone with great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with many features. One of the best being great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow motion video is the bomb! I love it when my phone has an awsome camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Battery & Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can be match the Battery and Storage that you get with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is in love with this phone. He loves the stylist and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Galaxy Note. Wished I had never given up my Note 4.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great and the screen looks so sharp. Absolutely love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Note 9. I've been waiting a long time to upgrade from my prior phone and the Note 9 is perfect for me. The edge feature takes a little getting used to, but makes a lot of apps of your choice quickly accessible. Glad Samsung changed the stylus color from black to yellow and added the camera click feature in the stylus - nice upgrades from my prior Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. working smooth. cant complain. Hasn’t blown up on me yet lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S pen!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for business. Love the S pen! Love the note taking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So slick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Amazing battery life either of you so many cool features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reliability and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great features like taking notes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $300 off on this phone sold me. Great phone and love the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note nine is a great phone and a great camera. It takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch phone technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Note9 goes head to head with iphone Max. Love the versatility of this phone, customizability, and upgraded technology, from stylish case design, to the unrivaled Spen technology. If you can afford the cost difference, get this over the S9+

    I would recommend this to a friend