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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,548 reviews
  • Rated 5 out of 5 stars

    Upgrade from S7 Edge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to a Samsung S7 Edge. The screen size, pen, and overall performance make this a coveted device among power phone users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a good camera and taking pictures is easy. I like the size of the phone and it runs all my apps with great speed. Love the remote function pen that comes with the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for working two jobs, and doing a lot of it online or through messaging apps. The camera quality is much better compared to my last phone, but I had it on earlier to record a video and it randomly became blurry.. not sure why. I wasn't even holding the phone. It was propped up. Battery life is great - but they all are at first, so we will see how long that lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my favorite part is the long lasting battery.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the larger screen format but I have learned to enjoy it. This phone is a bit heavier then most though. I love the long lasting battery and the s-pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy note 9 it's everything you want from Samsung, super fast, sleek, vibrant screen, great camera and more! This phone is for everything you want a phone for, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older model Samsung S6 this was such an upgrade. From the features to the storage and Spen. I am happy to have chosen a device that satisfies all of my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone available - from an iPhone loyal !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhones since it first launched and have upgraded on every new launch and the XS Max was no different. I just didn't notice anything different and after seeing a coworkers Note 8 I decided to give the Note 9 a try and Im so glad I did. My one downer for Android has always been the lack of an imessage type app but now that's a thing of the past with advanced messaging. Plus the battery life is CRAZY ! Samsung claims "all day battery" which i was skeptical about but I'm getting 32-38 HOURS out of a full charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in every way, best smartphone so far, battery last full day with heavy use, the camera is the best out there, this note 9 has the best photo editing software, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the Best Android Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is great with all its features and the updated s-pen. Love the screen size and the display one of the main reason i went with this Phone. But only getting 4 stars the number 1 main reason i went with this phone is the bigger battery, the battery life was ok was expecting to be better. I barely make it through the day with 20% battery life left. But overall very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone's camera is just straight awesome. Your able to take professional quality pictures, and not to mention the charging and performance... This phone is just outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best samsung phone I have owned yet. The battery is great and I Love the s pen. I thought about waiting on the new S10, but for the price it's a powerful phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your kind words! Thank you for being the best part of Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Long Overdue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a dedicated Apple user for the last 10 years. This phone has so much more ability than my iPhone 6s. Battery life is amazing and the phone is easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the samsung s7 edge to this and have been loving it ever since. the great display, huge battery, s pen, and hardware have been perfect for how i use my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Own a note again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great experience. Use the s pen more than I thought. Battery life is very good. No issues. Upgraded from s9 plus and back Friday price reduction tombardes to pass up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had since its release. Handles nice. Nice features. Love picture button on stylus. Battery seems to last good. I wish I could get ring tone louder as I keep missing calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size, the clarity, and the functions on this new phone are outstanding. I love the feature of being able to take a picture by pressing the button on the stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! My local Best Buy was surprisingly easy to deal with concerning my mobile upgrade, too. The note is very fast, large screen and I love the pen features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving my new Note 9. I previously had a Galaxy S6 and it was an easy transition for me. I love the batter life of the note and the S Pen features. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a GREAT PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this phone and he loves it. There is so many great features, bigger screen, and the pen acts as a selfie clicker. I wish I would of gotten this phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for 2-3 months now but it is by far the best phone I've ever had. I use the stylus more than you would think. Super nice for jotting notes in a pinch.

    I would recommend this to a friend