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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,548 reviews
  • Rated 5 out of 5 stars

    Love the note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the note 9 ...the stylis being able to take pictures is amazing ...and the pictures are amazing and of course all the security apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to be back with Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of Samsung Android products and switched to the iPhone 8 earlier this year. I have regretted it ever since and just got my new Note 9. To me the Note 9 is easy to use and I love the way it feels and looks. Nice big screen and easier to hold due to it being a little narrower than the iPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a galaxy s7 active to note 9 , best choice I made . Great camera, lots of storage, expandable memory. Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been a Samsung fan. Great camera, love the style, software and options are good, processing is great and memory is a plus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am glad that you are enjoying all the great features, Kryptonian! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, upgraded from an S8, battery last much longer and I'm enjoying the larger screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has yet to let me down as a consumer, I love the note 9 so far it's fast and looks amazing, the sound also blows me away it's like having a portable speaker attached to the phone. Great buy I would highly recommend and the best buy exclusive silver cloud is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Note 9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a fantastic Note!! I just love it and I still don't know all the things the stylist can do. It fast and reliable!! Best Ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note9

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9!!! I never run out of space. It has been working great since I bought it. The battery lasts all day long too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Galaxy Note 9 Phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love or Galaxy Note 9 phones, they are better than the Apple X phones we tried for two days a couple of months ago. The Note 8 is extremely fast, faster than my laptop which a high end processor, and the software for the Note 9 is as good as or better than the software for the Apple X and it is ten times better than the software that I could get through CREDO on my Galaxy Note 4. In addition ATT provides free top notch security software and it alerts when calls are from telemarketers and makes those calls easy to block instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the phone on 8/14 and received it on 9/28. It the best Samsung I had up to date. Fast and last a lot longer than my old S9+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and beautiful. The phone has a sleek design. The S pen is amazing. You can customize this phone as much as you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty awesome. Great display and sound. Haven't used the pen much but it looks pretty neat. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone. The camera is clear and the new features with the s pen amd using your palm to take a selfie is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and long lasting battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone operates smooth and has a long battery life. You can easily get a days charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tho its battery life is longer and the capacity of.uts memory is 1TB. It is just a upgrade to the Note 8. 10 better come out strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Its so much faster than my s7 active and the battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Phablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 5 to this, only issue I had was the available colors but that's what the case is for. Phone works great, extra stylus features are a plus not to mention the huge 6.4 in screen. Went this route instead of lugging around a tablet for taking photos for social media sites. Only thing that I suggest to consider before purchasing is the fact this phone is only 4Glte which the 5G standard comes out the end of this year/beginning of next year so if your sporting a Note 8 then i'd wait til the 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD SCREEN, LOVE THE SELFIE STICK/STYLUS INGENUITY. THE PHONE IS AWESOME COMING FROM A NOTE 7, ITS NIGHT AND DAY PERFORMANCE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how fast this phone is and how long the battery lasts. With the Best Buy incentive it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used apple loved my apple but this by far is one of the best phones I have ever owned very fast and all day battery

    I would recommend this to a friend