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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,548 reviews
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its good qualitys and its bad ones....with the at&t version. Unable to change backgrounds of your texts. Prefered the way the note 8 displayed notifications and such. Just have to get use to it. Otherwise a good phone. Good battery life. I dont use my phone much...but im sure it can do alot more than i need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9-My best phone yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, pics are incredible. Clarity is great. Highly recommended! Battery charging is fast and holds a long charge. Nothing bad to say!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone after 15 years. Battery lasts all day along with playing on apps all day. So many more features than apple products. Highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm so glad to hear that you're enjoying your new phone and want to welcome you to the Samsung family!! We're so glad to have you! ^Lo Samsung

  • Rated 5 out of 5 stars

    samsung galaxy note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the phone. Price is high! still learning how to use everything on it. we have had Samsung phones for about 10 years & really like their products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very nice and powerful with good cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to like. Great camera, battery picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always been Samsung phone customers, so this product does not disappoint. It's easy to use and has everything I need to effectively run my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best camera phone in the market. I don't miss the buttons anymore. Thankful to Samsung to include slo-mo video recording, finally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from iPhone 8, and I love it. Unless Apple does something amazing I will never so back to iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaking awesome phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones before they came out with the Note 10 plus love this phone and the Note 10 plus and the new US 20 Ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just upgraded my Samsung Galaxy 6 to this phone and I'm in love with it. It take beautiful pictures and does a whole lot more than my old phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...live this phone. The screen is clear and it takes great pics. The abilities to use this phone for work are endless. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the Galaxy 8 and I'm so happy to be using a Note again, I really missed my stylus. Loving the new features and overall feel/design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone! I can't get enough of it! It has just the right amount of storage for all my apps, pics, and videos! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting a I phone and this Samsung note 9. I love my note size and quality of display. It was cheaper than the I phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you made the perfect choice, Greg! Thank you for choosing Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good samsung has done it again although i didnt see a lot of diference from the 8 the camera is where you will see it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE the S9Note! I use the phone for personal and business, and has made a huge difference the technology, screen size, and awesome pen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best note yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is a great phone. The screen size, resolution, and build are extraordinary. I've owned many Note phones this one is the best to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for Samsung users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is a very good phone for Samsung users. The pen is great for on screen notes. Very advanced phone and really easy to use and personalize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrap around screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the wrap around screen is totally a plus. This phone came highly recommend by my son who has had one for a year and loves it.

    I would recommend this to a friend