Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,548 reviews
  • Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with nice battary life. Screen looks vibrant and love the color. User friendly phone with a great camera and other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone-drawing capabilities

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to draw and he loves it. Uses it for various reasons and sees no need for a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Love all of the great new features this phone has to offer. Love the color also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the S pen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the pen A lot so for me it's like having a tablet where I can take notes And other things I could not do with my Galaxy S8 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing and it is definitely a breath of fresh air after using iPhones for over 10 years! The screen is vibrant and big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG Galaxy Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an at&t cell user .This is the best cell phone that SAMSUNG has put out on the market .You won't be disappointed with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I just wish that their was a smaller screen version of the note. However, it does everything I need and does not cause issues. Pen recognition is amazing. I have a Samsung Chromebook (the one with the older pen) and it doesn't work nearly as good as the Note9. WARNING: Just a heads up, if you use the Note9 as an alarm, make sure you keep it up to date. The phone will automatically update itself without your input and will not start fully until a passcode in. That means no alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Note 5. Fantastic phone. Love being able to add a memory card. Very good battery life. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the great bells and whistles you expect from a Galaxy phone, with a big beautiful screen. Not great in a pocket, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife, and I am jealous. Ready to upgrade myself in 2 months, and I will be going with the Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone glad they brought it back. Love the extra screen with the pen . Got my spouse and iPhone lover using it more then me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did by two them note9 it is amazing and like little Samsung computer in my hand. I will recommend my all friends and family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone upgrade from my Samsung Note 4, love the size and the amount of storage it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is by far the best phone for watching videos I had, many features like the S pen controls, I enjoy having it a lot fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Note!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else do you expect! This is my favorite note so far. Easy to use, camera is good and well you know, it takes notes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone and amazing battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? 4000mah battery on this phone gives you all day use without charging. It is the next best mobile on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The movies are great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is on the phone is great.i love the way the sound comes out the speaker it seems like you are in a movie theater..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im writing this review on my note 9. It has never failed me. Its a 1000 dollar device that Ive yet to use to its full potential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband bought me the note 9 for my birthday and it was the best birthday gift ever!! Best phone I've ever had by far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What great phone and price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever note series phone and i love it. Nice picture sounds display battery can’t go wrong with a note series’s.

    I would recommend this to a friend