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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,676 reviews
  • Rated 4 out of 5 stars

    Wonderful Multi Purpose Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone more than my laptop computer. I love the ease of use. I can use MS Office, Adobe and so many other applications. I really like the pen and its versatility. I will definitely be getting the upgrade once it becomes available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, big screen, long lasting battery it is absolutely a joyful experience using the Note9

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Glad to hear you're enjoying your Note9! Thank you for choosing Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    note 9 is one of the best Samsung products. Lots of features , easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a NOTE fan. Last year decided to try out the S8plus. Did not dig it at all. But for $900 I was stuck with it. When it was stolen I went back to the Note. Note9 has an awesome battery life and more user friendly than the phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable fast and great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast lots of storage for vids and pics also the camera is great and overall a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Longer battery life and the s pen definitely comes in handy when taking photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I am very happy with it, lots of memory built in and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone battery last all day with no problem/ little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, I absolutely love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is the best phone ever. It takes amazing pictures and the battery last like forever.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful, Hagerhills! Thank you for being the best part of Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the big screen, faster processor and being able to use the Pen to take a picture with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the s pen for taking notes on the screen when it's off. Great features on the note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. From the incredible amount of memory to the Spen, this by far is my fave samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone in general easy to operate takes great pictures and videos battery last me two days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Note yet! Battery lasts all day. S Pen sets this line above all other phones in ANY class...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is the best and the phone has alot of special features compared to other phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG...I love my phone now. I used to have a older Note phone before the nightmare with the Note battery came up with Samsung. I had to turn both of those phones in and I was forced to buy the Samsung 7, and I waited the two years for my contract to end, and then came the Note9....Oh yeah... The camera takes incredible pictures, and all of the new features compared to my old Note phone....like night and day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note series so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last all day on one charge, phone is quick and has more than enough storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note 9. It has an amazing camera the pictures are super clear and it is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed and super long lasting battery, even when using split screen. Camera is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest phone in the Note lineup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I used my wife's and was hooked. Also this was the last trye Note with a headphone jack and powerful enough to run a lot of programs. I have put it through it's paces. The camera could be a bit better, but am not that good at using all the camera features. I plan on taking a class to learn the camera features.

    I would recommend this to a friend