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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,676 reviews
  • Rated 5 out of 5 stars

    very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having had a phone for one day without a case like this and having the screen break taught me a good case is worth the minor investment. won't do without one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Note. I was a little wary after the last version seemed to have a big problem but the associate promised me that this model won't burst into flames.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before going on a 10 day vacation. I learned a lot about it plus by watching the U tube video’s. Love the pen option of being able to take photo's too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Note from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Great Note from Samsung. Perfect for personal and for business. I recommend taking a tutorial or downloading an app to show you all of the great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing phone love the sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the color,camera and my calls sound amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is awesome I had one glitch with it. After having it for 3 day I started to get a message stating sim is invalid. I couldn't receive any calls or text. I took it sprint and they popped out the sim card and put it back and it has worked fine since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and she loves it. I was surprised that I actually liked the color since I'm not a big fan of purple. She is pleased with the phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my note

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year and half later I still have my note 9, I don't plan on parting from it any time soon. If you are not a note user you are missing out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Note since for years and love them. The features and size are well suited for business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY NOTE 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED ALL MY PREVIOUS GALAXY NOTE PHONES....NOTHING HAS CHANGED EXCEPT THEY KEEP GETTING BETTER. ANDROID LOVER FOR LIFE. THANKS AGAIN SAMSUNG (SPRINT, BEST BUY).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung Galaxy Note 9 is an excellent device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is a wonderful device that has multiple usages. My favorite part about the phone is how convenient it is to use on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone with so many features. I will be discovering new things I can do with the phone for weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no doubt about this phone. I love it, Samsung never lets me down with their products. Still trying to figure out all the new apps but more fun for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DjBigP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9. I've had for almost 2 years now. I Will definitely purchase another one when it's time to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law wanted this phone, they thought it was available that night, but it wasn't available till the next day...we went back to get it! Love the note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for husband!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks like it is supposed to. Keeps him busy. Had to order this one because screen shattered on his note 8 but he loves the pen features on the 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notably the BEST × 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredibly the best and I got the new silver color. But of course Amazon has the best prices for cords, cases, and screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best available smartphone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son... I have a Note 8 which I love.... and this is even better. I convinced him to switch from Apple and he couldn't be happier...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone does everything I need it to and more. It's the best phone that I've had. Only downfall is how easy your stylus can break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for note takers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S-pen makes taking notes a breeze. It is quite accurate to its position for a stylus allowing clean writing and is also good for drawing on the go.

    I would recommend this to a friend