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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,676 reviews
  • Rated 5 out of 5 stars

    for nicely, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent screen and phone. games look amazing. difficult to hook up fortnight but that is not the phone issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure Note is better choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the note, but have had problems since I got. Most annoying is not being able to do more than one thing. For example, doesn9allow me to sent text while on the phone, when I'm connected to wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it. Also got the android 9 update when we got home which makes it better

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear that she is loving it. We welcome you and your wife to the Samsung family. ^Ash Samsung

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had note5 and i have to replace it due to battery issues...and really love this phone...camera is super neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb overall cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect cell phone with all the features needed. Excellent camera and video with sensational sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a phone worth switching off my iPhone for! I am absolutely loving the screen writing and live messages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy 8 which is actually just as nice I think. I only upgraded because I broke the camera on my other phone. I probably should have just got it fixed but used it for an excuse to get the 9. I am happy with it but really, the 8 was a nice phone too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, great all around phone. No complaints. Very capable of handling all my daily mobile device needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is great phone. The S-Pen is amazing. Dont confuse it for a stylus because it is much more than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isthe greatest phone. I love that the Stylus option of writing notes, emails, feat etc instead of typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I feel like its capabilities are limitless. I will enjoy this phone for a good long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son upgraded from the 8 note to the 9 note he likes the phone and is impressed with all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Motorola to the Galaxy Note9. I have not had any issues and am finally happy with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung Galaxy Note user since day one. Didn't think i would notice a difference from note 8 but so far im impressed with the update. Can't wait to try the new UI experience hopefully coming soon. Love the pen now even more with its bluetooth addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Galaxy Note 9, is a great phone, apps are easily accessible and the wide screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.Lots of cool features. Great price at best buy including some great perks for purchasing there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone for when it was released. Very lightweight and not so bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this phone. Long battery life and very satisfied with video and audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loveeeee my note 9. The camera is amazing. I love the sleek design. Samsung is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves this color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my youngest daughter's first smart phone. She loves the color! I almost got it for myself.

    I would recommend this to a friend