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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,676 reviews
  • Rated 5 out of 5 stars

    Great phone! Samsung makes the best phones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best cell phone upgrade deals! I purchased my Note 9 and just loving it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note9 great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Galaxy Note9 for my grandson. He loves it. He uses it for many things besides a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the note phone. My husband and I for years have upgraded to the newest one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone S Pen sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for the phone itself. The S-pen always falls out unknowingly and broke already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from Note 4, and I don't regret about paying big money for the quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note series. This is by far the best note yet and by far the best smart phone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it so far , have had samsung phones for many years and they keep getting better and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and updated feel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone even more stylish than the old phone. It does everything my old Samsung does, but more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and not good for texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really heavy and bulky. All features are not much different than any Samsung cells. It takes much longer to send messages and often failed to send, especially with pictures attached.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Switching over from the iPhone after 12 years. Lots more functions and nice display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm team android, so there isn't any issues that I noticed with my phone. I love the Note!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notes have always been my favourite series. Samsung is also a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some much to do on this phone its unbelievable and being able to take a picture with the pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding camera phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smartphone on the market Samsung did a good job on this Note 9 look out iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third samsung note smart phone. These are great devices. The "note" product line does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome New Phone....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again with this phone. It is hard to put it down so I can do other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite so far of all the Note versions! I absolutely LOVE the pen feature to take pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very fun to use device has alot you can do on it and plenty to learn on device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a versatile phone to use for work and personal life, this is the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone has incredible graphics and sound and the pen gives you freedom for pictures

    I would recommend this to a friend