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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phones I've had. Came from lgv30 and this is way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone I went from a galaxy 5s to the note 9. STAFF WAS AWESOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 3rd note this is the only phone that I would pay this price for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Smart Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from the S9 and I wish I had gotten it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the functionality in this phone. It does everything i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 for my wife and 1 for me. I love it. Does an insane amount of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very fun. Really cool keyboard. Love the new camera features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Galaxy note fan and this phone has yet to fail me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this phone my 17 year old and she loves it.. she is an artist and uses this phone to bring her artwork to life on the go.. the only downfall is it doesn't charge properly without original charger

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NesiE, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome cell Phone with lots of features to it. I love this phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung phone yet, have no complaints just a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pre-Black Friday special. Great deal. Love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loce the Samsung Note phones. Excited about learning all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about this phone, I love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had notes in the past and loved them, this one works just as well as past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome. Really like the styles and its button to take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop, phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering my new Samsung note 9 was easy,and delivery was fast and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great with my new phone! I can see time & date through front cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Note9 128GB - Cloud Silver is an outstanding phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday and have not had a problem!! Slick, i love Samsung tho.

    I would recommend this to a friend