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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,930 reviews
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Galaxy Note 9! It is like having a mini office on the go, and for a busy person like me it's a godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good as i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone. love the fingerprint reader. had trouble with the facial recognition due to my glasses. I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, decent battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the samsung note 9 expecting a great phone with an amazing all day battery as advertised. It is an amazing phone but the battery definitely isn't an all day . Normally lasts around 7 hours, give or take an hour. Still other than that, phone is definitely worth that small annoyance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. They were super nice in the phone Department. They made the experience buying a phone really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had been wanting this phone since it first came out and we were finally able to get it. She absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to leave the Apple phones and try the new Samsung. Apple is too narrow and restrictive. The Note9 handles like a BMW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stop using this cell phone, I've been using for days and still finding new things, everything in it is just amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-of-the-line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-of-the-line This phone does anything you need and more would recommend to anybody that likes to be on top of the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this Best Buy exclusive color... Phone works great, process was easy when upgrading, and staff was extremely competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My love phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone that technology inteligente make everything fax and easy,the camara is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note9 upgrade the best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Note9 is perfect. I upgraded from a note two. Lots of additional features. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this, and I assume she likes it... I'm sure she'll say it sux sometime. Whatever....I like my non Apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After note 7 this is the note I needed to redeem the satisfaction I used to get. Love it! Beast of a device works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always recommend a Note. I find something great with device everyday - this is my personal device and absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the note 5. There were a few things that I miss on the note 5 system wise but I love my note 9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift for myself. Great choice. The color is exceptional. Too many features to name. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but returned it needed more internal space other then that its a wonderful phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Still learning how to use all of the features. My family loves Samsung phones. I love the purple color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery lasts all day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All day battery is great. I don't need to worry about charging up or finding my cord and an outlet to plug it in at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it and it works like new!!! Glass is amazing and breakproof

    I would recommend this to a friend