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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,930 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Held up to the test and performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this cell for my Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cell phone for my wife. She loves it. Can't see enough about the good service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for my wife to replace really old Motorola droid phone...this phone is the best out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9 Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from Apple to Samsung. Still learning the phone again as I had a Note 3 a while ago. The keyboard is not the best. Sometimes it lags and other times it misses keys. I am stuck with the phone so I will have to completely figure it out over the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank the mobile techs at Best Buy for making the transition between phones easy. I like the note feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and activarion of my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep helped me with accurate billing, monthly charge, activation and transfer of data using smart switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to have. My only complaint is that Samsung is staying with the "Edge" design, which makes the phone more fragile. I do know that the glass is tougher and less likely to break. Other than that, the phone works great and I have what I need anytime I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter to upgrade from a Galaxy S7 Edge so far it has exceeded her expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely amazing Ive tried others but Samsung always does a great job with the not series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so in love with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple Samsung phones and this is by far my favorite. I learn a cool new feature every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing it doesn't have is an instruction book. It may be old fashioned but it can help some people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very high tech. I love all of the upgrades. It has come a long way in doing so much for a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 LOVEEEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE PHONE !!!! ITS AWESOME, I AM SO HAPPY WITH MY PURCHASE !!! SAMSUNG YOU DID GREAT ANOTHER YEAR !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who had to settle for the s7 edge when the note 7’s were blowing up. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, have been waiting for it to come out. Phone works perfectly with all my Samsung accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lives up to the hype! There are tons of reviews already. Check it out. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my phone. I'm still learning about how it works but I am excited to figure it all out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Note 4 and I love it. The screen and colors are great. Options and quick screens are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been 2 years i think and my wife loves it no issues at all very well made phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feliz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this phone in productivity social media and is everything you looking for thanks samsung

    I would recommend this to a friend