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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,930 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, still learning how to use it. Love watching movies on the phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything unexpected it to. Works great and connect to everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is THE phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my note 9 and the best buy crew that helped me with it. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 8 and wanted to upgrade to the 9. So far I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best note i have owned so many features have been upgraded compared to prior models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years that I owned this phone, it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, warranty will replace for life time of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is a great phone and a handheld computer. I do a lot of business on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has more capabilities than I can fully utilize, but give me some time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,at good price pleased with purchase. Would recommend this smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Note 9 Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Best Buy setting up phone and my wife loves the new Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product met all my expection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, a great replacement for my other phone and tablet, with a better screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I went from an old moto x4 to this phone which was a big upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning what all it will do. It has really made my business work easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When she saw what the Note9 could do, well....So good the wife had to get one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the phone for my son he loves he loves that he is able to split the screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Love it and it's usability. The lavender color is so pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my phone. its a phone i plan on keeping for a long time. thank you samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new phone, it does just about everything, except make dinner for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Order process was easy and quick. Exactly what I was looking for

    I would recommend this to a friend