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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,930 reviews
  • Rated 5 out of 5 stars

    It is slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even begun to explore it's possibilities..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from apple. its definetly worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not a tech person I am having difficulties. I plan on taking it back to Customer Service and ask for assistance. If I still have difficulties I will trade for a simpler phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love it. Have no complaints on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved up from an s8 and note 8 and love this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from my old Samsung galaxy 7 edge....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the Samsung Galaxy 7 edge.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my favorite. Can not go wrong with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product highly. I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my iPhone 6. Better in so many ways!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this phone for about a week before I returned it there was nothing wrong with it I just wanted to get the S10 plus that was coming out a week after I got this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is by far Samsung's greatest phone to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone still finding new thing about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has gone above and beyond with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing phone.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I wouldn't have any other phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen broke from 1st drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Note S9 to replace my last phone, Samsung Galaxy S6-Edge. After getting it home, it fell out of my pocket and hit the floor and the screen cracked, 1st day!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, At 1st I thought the phone will be too big but it's not a problem at all. The battery life isn't as great as I hoped. Also the special stylus isn't as useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    weird size to fit in hand with edges, the edge makes it cut in hand and not fit well so gripping it is still a bit odd and not use to yet! The screen scratches easy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It took me a bit to get used to the lack of buttons on the front, but I'm getting there. Only quibble is the Bixby button is too easy to hit.

    I would recommend this to a friend