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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,930 reviews
  • Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery really isn't all that, I've had to reset it a few times to fix a hang ups. The phone works its functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still like my phone x better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out a galaxy for the first time. But didn't totally win me over from my iPhone x. Did like the phone though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nailed the new note great memory and battery disappointing that I have yet to receive the bogo by Verizon yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so far. The note part is absolutely amazing. The contacts in the phone section needs work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've began using the Galaxy Note phone's I haven't even considered using another. This is my third.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very useful but very fragile even the slightest drop it's almost guaranteed shattered screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1week I find that the note 9 is all I expected so far. Still early but I am very happy with the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. Devices have a lot of wear and use. Nice not to have to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, Just have to watch the upgrades,some changes make the battery drain fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As one person put it...product seems neutered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At purchase transfer was paused-had to finish later so it was not useful out the door. Haven't found a way to send a delayed message yet. My favorite calendar is gone/not transferred. Some apps aren't working as expected. Still resetting stuff, and help menu directs me to subsections that aren't there. Not real happy overall with my new updated Galaxy 9 Note.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the pen. It felt clumsy and didn't work for what I thought it would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to do all the features . It is bit harder than my old note but I will figure it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone ok price was great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of price and my 8 was good. Last years model but new ones crazy $$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone. Highly recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Fast and reliable. Highly recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone so far. Not anymore impressive than my old s8+. Battery life is about the same

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the resolution of the screen. The edge to edge display is very cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but had to go back to my iphone....sorry..love imessage and other features too much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the better phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better phones that I have owned. The screen is a little touchy though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact the the phone is much larger then my phone. I do wish the display was better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly as advertised. My only complaint is the location of the Bixby button

    I would recommend this to a friend