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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! Battery life is amazing! S pen is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Big but not too big! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous Samsung owner, I am familiar with it's products but the small features like the stylus being a remote and stylus make me happy. The size is smaller than the Note 8, making it easier to carry around. There are a few updates I'm still waiting on that were on my other Galaxy, but I am overall pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast with lots of feature and plenty of speed and memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The camera is great. Love the s pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, awesome battery life. S pen is very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones, really fast and take excellent pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great display and awesome battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Very fast. Long lasting battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Nice camera. The battery use last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. vibrant camera. Runs fast speed. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my phone from camera to battery life..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression when turning this phone on is how bright, clear, and beautiful the display is. So vibrant and the curved screen edge gives it almost like a 3-D effect. Like you have AI, without the goggles. You can see everything so perfectly, you don't need to zoom in to try and read small writing on the screen, it is proportionately displayed so well that you don't need to use zoom at all. The sound is great as well, especially when you're listening with the AKG headphones that come with it. Never thought I would like a pair of wired head phones, but they are great quality and deliver high quality sound so perfectly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Alexandria, we appreciate your detailed review! Your feedback ensures improvement for the Samsung experience for everyone. Thank you for being a part of Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the phone, Excellent battery life. Only issue the rear camera glass is a bit week. i noticed my rear camera glass had cracked out of no where. Not sure if it was from being in my pocket But very weird. never had an issue like this with any phone thank god for the geek squad plan, it's going to save my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone - I have had for a month now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone - I have had for a month now. I love the size, easy to read and carry. Speed is MUCH faster than my Note 4 (Yeah, I usually keep a phone for a while) Purchased with HDMI adapter and I think this thing might replace my laptop. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a case and keep it on!!! It will crack easily with out. That would be my only negative. Besides that the phone is absolutely amazing. Battery life is the best it's ever been for a Samsung phone and the different features that they incorporated into the note 9. Learn new things that it can do everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i went for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a galaxy s8plus and my note is a bit bigger, it does more things. You get your own emoji you can play around with. Same charger as s8. Not the micro. Notes always come with a stylus pen which is 100 times better than anything you can buy seperatly. Silver cloud was the route i went, and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 3 months since I got this phone. I was always a fan of Samsung Note and has owned others in past. But with failure of Note7 is got little hesitant to buy another Note and skipped it when 8 was released. Not anymore. Battery life is excellent and it comes nearly all day with single charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade from the note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note 2,3,4,8 and now the 9. I love the note 9. It does feel a little faster than the note 8 even with the animations left on. Dual speakers and Dolby atmos are awesome. I hope Samsung continues to improve on the note series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say Samsung has been known for always having top spec phones, but this one really blew me away with the battery life along with all the features this phone has! I was averaging around 1/2 a days worth of battery life with my old S8 and now by the end of the day I'm still at least around 40%

    I would recommend this to a friend