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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,548 reviews
  • Rated 5 out of 5 stars

    It has a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my boyfriend and ended up wishing I had bought one for me too, the camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium Phone at a Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The stylus is really neat too. On the other hand, I just don't know that it's worth the price differential to some freebie phones like the Motorola G6 Play with a similar size battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of Galaxy, but this phone is amazing, better response and the camera is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Way better then ifakes. Great battery life as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from galaxy 7. I love the battery life. I'm on my phone most of the day and it lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from galaxy 7. I love the battery life. I'm on my phone most of the day and it lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from pixel which was starting to have issues. The Note9 is working well. Battery lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a note 5 love this phone does everything I could want and more...and that amazing screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone that is actually worth $1,250.00

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, without a doubt, the best phone on the market. No question. Beautiful display, lightning fast and the battery is an absolute beast! I got 19.5 hours on one charge, and that is with heavy use. The average user will easily get 24 hours out of this battery. There's literally nothing I dislike about this phone. I upgraded from the Note 5, which was still a very capable device. The upgrade was worth it. I'm glad I decided on the 8gb RAM, 512gb phone. I also added a 128gb SD card, just because I can! The extra 2gb RAM and extra memory is worth the additional $250.00. No more deleting photos and documents to save on memory. No more moving items to the Cloud. Those days are officially gone! I am also a big fan of the S pen. I use it frequently as I hate fingerprints on my screen. This S pen does it all, and does it well! The remote feature on the S pen is just icing on the cake. It's awesome. I have no regrets. This phone is worth every penny. I would highly recommend upgrading to the Note 9. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Carygrim, I am glad that this phone has been such a great fit for you. Thank you for taking time out of your day to leave up feedback. ^Michelle Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgrade to this phone from a lg v20 and this phone is awesome and love the long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung note series phones. They have amazing Cameras and wonderful ability to be customized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best phone yet. I have average size hands and it feels completely comfortable in my hands. Videos look amazing. The sound is really good too. I love iPhones so my previous phone was the iPhone X. (Such a disappointment) upgrading to this phone is one of the best decisions I've made. I don't think I need to upgrade for the next Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and easy to use. The battery power does last all day but charges very quickly if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is functional and has many cool features. Love the stylus for notes, screen captures, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Note 9 a month ago. It's a beast, couldn't be happier. Taking great pictures and video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the camera & I whole features of this phone And I have already refer this phone to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome and love how you can use the pen for selfie pics. Now I dont have to miss out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wont regret this decision best note hands down and what a time to buy one if you havent already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so far! It has a big scree, which I like for watching movies and playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. It allows you to take pictures by simply pushing the button on the s pen

    I would recommend this to a friend