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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,548 reviews
  • Rated 5 out of 5 stars

    Beat phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a iPhone guy....not anymore. This phone is by far the best phone I've ever owned. Thin, light, screen resolution is 110% I could just keep going on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size easy to use. Love the camera. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a galaxy user since the 2nd one but this was the first time going with a note and I'm sure glad I did it's hands down the best phone I've had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 5 broke and this was available. Nice upgrade and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Note 9, it's the best phone I've ever had yet. Really recommend it, if you like it, you won't regret it. To me is way much better than the apple phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recently upgraded my phone and I love this note.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung completely burned out and I did not want to purchase another phone. This was my first experience with the Galaxy note and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my note 8 for this 9. Overall I really like it, especially the new s-pen features. Haven't had any problems so far and it's been about 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this is so much better than the iPhone I had before this android. Wish had never even had an iPhone and stayed with android in the first place!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size of the phone, the many apps and features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Att service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems pretty good quality with lots of extras. My only negative is I wish it came with more internal memory like the s10+ has available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the features, only downfall is supposed to have all day and all night battery...the battery life is good, but far from all day and all night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to buy this color for att it Verizon the only place you can buy it is Best buy. Yes even Samsung only has the unlocked version of this color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best looking "do everything" phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T has shown excellent service. The Note 9 already has a reputation that speaks for itself. I'm as happy with it today as I was the day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched buying this phone for over 5 months. I'm glad that I chose to upgrade. The phone is really nice in size and the pin is useful for many task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Similar to its predecessor...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a Note 8 and wasn't really expecting much of an upgrade... And I was right. If there is a complaint, I would definitely have to say that there was an expectation for the battery to last me a solid day given that its size has been upgraded. I still do not get a full day use on the phone and will always need access to a charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great note phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think you can buy these any more, but they are great phones and I only got rid of it because the note 20 came out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone. Nice size and love there stylus. Love the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works great. Fast and has a lot of new cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, it's lighting fast and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, needed to upgrade from my Note 4 this was perfect for what I needed. It picks up a signal where my Note 4 couldn't pick up one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision I Ever Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had an iPhone since the 3GS but after getting sick of apple I tried the Note9. This phone is amazing! Best mobile device I've ever seen or owned.

    I would recommend this to a friend