Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,548 reviews
  • Rated 5 out of 5 stars

    My best phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best phone ever. Used it effortlessly till today. It never hung and it is very sturdy. Best phone ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for a year old flagship.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has almost the same specs as the Note10 BUT with a headphone jack and microSD tray. I got my unit half price too (512gb). =>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the newest Note! What else needs to be said. Build quality is top notch, operating system is flawless, and the camera is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on note 10, went with 9 to bridge the gap. So far does everything I need. Battery life is bad. Other than that, good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time iphone user, I finally decide to switch and the Note 9 is so much better. The screen, resolution, and the stylus is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect. I'm still learning all the things the phone can do. It's worth every penny. It's basically a laptop in phone form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite of all the notes. my favorite of all samsungs really. best picture quality. everything about this phone is great. BUY IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case for my Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case. It is not bulky and it provides great coverage. I have dropped my phone 2 times and it has served its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Samsung Phon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the for my elderly mother and brought her into the smartphone world. She’s learning to use it just fine. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Note 9. Does everything I expected and then some. I am always pleased with my upgrades in Galaxy devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone with great storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, nice upgrade. Works well in most areas we've been too. Solid response and does pick up 5G where available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with this phone but there is so much more to learn. It that taken along time to get use to everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung phone ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I'd like to say when it comes to cell phones, I'm Samsung all the way. This new Note 9 512G, mannnnn... I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great phone from Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Galaxy note we've had and they just keep getting better. Happy to say that the upgrade met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 5 years to upgrade my smartphone... Finally, Samsung released the perfect phone for me. I am happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but the Spen falls out too easily.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but the S pen falls out way to ok easily and my wife lost hers now I have to pay 30 dollars for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Note I ever owned

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely please with this being my first samsung note smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband lives thus phone he has always liked Samsung phones he said it is much better than his old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Samsung phones ever

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes me smile. I have had it for almost 2 years and I keep loving it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing amount of apps on this Note!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the leap from an iPAD/iPhone to Samsung Note 9. Minimal learning curve and so many more apps to access. Great choice!

    I would recommend this to a friend