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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,548 reviews
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for leaving iOS to Android. I am really just over Apple whole ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, no problems really, just dont like the clock on the front lock screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st note I am happy with The experience. And this will not be my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mynote 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a mini computer. The color is amazing!!this does it all. Liv my 9note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tablet with phone capabilities, makes work and play easily combinable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it awesome phone. Without a case though it can be difficult to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung devices. I had to return this because I’ve gotten so used to iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery, great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is Increible, I love the screen touch, I love the new s-pen feautures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable product Galaxy 9

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three other Galaxy phones and have never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone have. Multifuncionals app ns new things I love smsung galaxy note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 4 to the Note 9 and I am very content with my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase, finally on the android scene.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Staff at Best Buy very willing to help with set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful device!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all around, screen can get micro scratches fairly easily, even with nothing else but the phone in your pocket, and with the curved screen its difficult to get a screen protector to fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product completely satisfied would buy another one in a New York minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two note 9s one for my husband and one for myself... we love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been very happy with my purchase. It's more phone than I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Still trying to figure out all the exciting features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, awesome picture quality. Former galaxy 3,4, 7 edge and 8 plus owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great finger print scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they moved the scanner for fingerprints. Works better than the note 8

    I would recommend this to a friend