Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 512GB.
  • Angle. Samsung - Galaxy Note9 512GB.
  • Left. Samsung - Galaxy Note9 512GB.
  • Back. Samsung - Galaxy Note9 512GB.
  • Alt View 1. Samsung - Galaxy Note9 512GB.
  • Alt View 2. Samsung - Galaxy Note9 512GB.
  • Alt View 11. Samsung - Galaxy Note9 512GB.
  • Alt View 12. Samsung - Galaxy Note9 512GB.
  • Alt View 13. Samsung - Galaxy Note9 512GB.
  • Alt View 14. Samsung - Galaxy Note9 512GB.
  • Alt View 15. Samsung - Galaxy Note9 512GB.
  • Alt View 16. Samsung - Galaxy Note9 512GB.
  • Alt View 17. Samsung - Galaxy Note9 512GB.
  • Alt View 18. Samsung - Galaxy Note9 512GB.

Samsung - Galaxy Note9 512GB - Midnight Black (AT&T)

Model:
SM-N960U
SKU:
6302018
Highly rated by customers for:
Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,548 reviews

  • Love it great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone samsung has never let me down works good with my watch

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Bomb Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the s-pen on this bad boy it makes games, and photos really easy

    This review is from Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

    I would recommend this to a friend

  • great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its feel, design and abilities. great upgrade from my Samsung 8+

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Love the camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems switching info from old phone to my new Galaxy Note 9.

    This review is from Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

    I would recommend this to a friend

  • Note9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Lots of differences from the s7 edge. So glad i got it.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had, great quality. I highly recommend

    This review is from Samsung - Galaxy Note9 512GB - Cloud Silver (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I had the note 5, and this is a great upgrade to that

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Great phone!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Note phone! My husband loves it!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • He loves this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I had MAJOR issues with Best Buy activating my phone. My boyfriend loves his new phone. I love the size and the love the look of it for an android( I’m an iPhone owner) but it’s a great phone.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • nice phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a note user for years, and this one is great.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone for an adult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek galaxy note 9 is an awesome phone! I'm forever team samsung

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Very happy with the phone and the service i receiv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The service i recieved at Best Buy was awesome.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is one of the best on the market it does everything really well

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (AT&T)

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!.......... !!!!!!!!!!!@@!@@!!!!!!

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great Phone for media

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for media and video. I'm still getting familiar with bixby.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting use to after my last phone but is a very nice phone

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely amazing and I would not trade it for the world

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend

  • Amazing purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! Samsung really suprised me with this one!

    This review is from Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

    I would recommend this to a friend

  • Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find with help of associate who explained how can it be used

    This review is from Samsung - Galaxy Note9 128GB - Cloud Silver (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I'm still learning about everything it can do.

    This review is from Samsung - Galaxy Note9 128GB - Lavender Purple (AT&T)

    I would recommend this to a friend
Page 64, Showing 1,261-1,280 of 1,548 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.