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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,676 reviews
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome! Can hold many apps. Would love to eventually upgrade but this phone still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to the Note 8. Better camera, longer battery life and better features all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the battery life and the pen extra features. Like being able to cut and paste when usually could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten a new phone in over 2 years until now. Love the emojis and wifi calling. Good battery life good size screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Galaxy Note 9...Easy to operate, stylish, love the lavender color and the pen works like a remote for your selfies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse of a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an instant attraction due to the size, familiarity of the Note series, and the storage size of the device. I was also very interested in the larger battery. The battery has to be the only thing that was a let down to me. I think I expected more from it, but this power phone is definitely draining more than I thought it would. Overall I am extremely happy with the phone overall and I love the camera. There is a noticeable difference from my S8+ to the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than s8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s lasted longer than my s8+. Love the size of the screen and the pen. :) wish there were more colors available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and funtional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, battery last a longtime, better signal, more bar and way better pictures quality than my Note 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone two months ago and I am very satisfied. For me, it's the best smart phone available on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 9. The size is great, the picture and sound quality is good. Glad to he back with the note family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my five year old Note 3, a big upgrade. So far, does everything well and quickly. Nice, long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phonez Samsung's best product by far. The color is just amazing. Pictures look great and phone is fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone i had, i love the phone, is fast and the camera is great. and i have a lot internal memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of samsungs best phones out there!! camera is amazing! and the pen is so much fun to play around with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I want out of a phone big screen love the iris scanner brute a fast processor and great response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all this phone can do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this device. The camera is amazing and everything is very user friendly. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this phone is amazing. The new s pen is the best. The camera quality is great. So glad i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Galaxy S8+. This was a good choice, excellent camera & many more apps to use. Lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen I am used to. Samsung always makes a nice phone. The little pen was upgraded. I like all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is super fast and so it captures photos quickly. The motion function while taking pictures is cool.

    I would recommend this to a friend