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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,676 reviews
  • Rated 4 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had,love the stylus, is fast and great connectivity with other devices like blutooth and more. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I am do for an upgrade, I always get the Samsung Note, but the Note 9 is the best phone I ever had. I love everything about this phone, the photo quality, the color choices, the size, the features, and most of all I can snap pictures with the stylus. Just Brilliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is excellent! I listened to music via bluetooth all day, played games checked emails and other things. I still had plenty of battery power left at the end of the day, compared to my previous phone the Galaxy S8 which needed to be charged by noon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready for an upgrade and it was between this phone and the 8. there was a $3 price difference between this one and the 8, so I chose this phone. the guy at Best Buy was very knowledgeable about both phones, that was very nice! the camera on this phone is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Galaxy S8 that could barely go 8 hours without a recharge and this phone is amazing. After the first charge it went almost 2 days and thats with all my use and setting it up. After that I can use it heavily and still make it thru a 16 hour day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone very quick supposed to be water proof dust proof up to 5 feet . Pen is nice u can use it take take pics just push the button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great phone with many features some are yet to be discovered by me. The only think iI don't like or yet to be discovered is how to transfer my old phone profile without adding a just another contact and it seems that it stop playing music sometimes by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the note9, get camera quality, and features. Only negative is that Otter box or other brands do not sell a case with a front screen cover due to the curve. I am not a fan of protective glass. Got a great deal on Black Friday and love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great galaxy phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I got the Samsung Note 9, I had an iPhone, and I don't regret switching. I absolute love my note 9. There is so many amazing features about it, it comes in handy and you won't stop exploring the phone till months after using it. I definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is a big, beautiful phone camera is great . pen is excellent. one of the best android phone I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are wonderful and the sound is amazing. All the features work well for me and it's pretty easy to use. I really like that I decided to go with this phone because of the stylus. It is one of the best parts of the phone. I needed this upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung still keeps improving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer an iPhone but for the price and size it is it’s almost as good as the iPhone XS Max. It does have a couple of advantages one you can add more storage memory and two is comes with a stylus that slides into the phone and charges in 60 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Galaxy Note 9. I had a Note 4 for over 3 years and knew I would be happy with the Note 9. It is a powerhouse and has a beautiful display. The remote control S Pen is a nice new addition. I've always been pleased with Samsung phones and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast cell with large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a week, but love it. It has some nice upgrades from the Note 8. I love the option to take a selfie with the pen and being able to write your text with the pen. I do not like the color of the pen, but will live with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to have you as a satisfied customer, Shell. Thanks for the 5 stars. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love most about this phone is the amount of storage space it has. Additionally it has great features and apps. It's fast and I love the pen feature so much. It is great when you do not need to use your figures on your phone screen anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse loves the camera/photos and the maize stylus that comes with the phone. Some many options sometimes confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Galaxy Note 4 since 2014 because I love it and didn't want to give it up..til the Galaxy Note 9 came out. Wow! What a fantastic device! (Kept my Galaxy Note 4 as an emergency phone because it's still a great phone) Awesome products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung Note 5 and I knew I wanted another Samsung note phone...the convenience is wonderful...my grocery list is on it. Run in to someone that I need to write something down, no paper, not a problem! Love the ease and use of the Note 9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. the S pen offers precision. The display is out of this world. I signed up for the 20 dollars a month installment for 24 months. Which is half the price of the phone, with a 2 year agreement with Sprint . Their service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Note9 as an upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cell vs the 10+. Inputting data into the N9, I had no issues. A great width of holding the cell w/o interfering with other features vs the 10+{larger-width}. Though, the 10+ has a superior cameras, I preferred the N9 cellphone.

    I would recommend this to a friend