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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,676 reviews
  • Rated 5 out of 5 stars

    my small hand computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has beautiful ocean blue color that it is my personal favorite color(love it), and it has all the features that's like small computer in my hands. The setting is very much fun and easy, yet secure as you program it. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sixth Samsung phone and again they have nailed it. The amazing power of this device creates a smooth performance that is not burdened with any issue. The battery last all day and i am a very heavy user constantly streaming audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is just so amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for months, I find I use the S-Pen for everything, I take so many notes, or jot notes on screenshots daily for collaborating on projects. The camera is great, and the SD slot allowed me to add a massive SD card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The battery lasts for 2 days with normal use. I upgraded from the Note 8 but it was worth it. I decided not to go with the Note 10 because I like thr physical fingerprint scanner and headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect as usual

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife. I'm telling you this is the best phone for the buck. The note 10 doesn't even compare. Now the note 10 plus is another story. Do some reach on the spec's and you will see why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected...the second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been as expected and has worked well for the most part. I actually had to return the first phone because of Bixby, as it would continually activate and pretty much came up anytime it heard a voice. We tried to fix it so no luck. I got the phone exchanged and the second one has had no issues and the battery has been working as expected, which was one of the major reasons I upgraded. I can usually go a day or more without needing to recharge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you sharing your experience with us. Thank you for being a part of Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Best Phone I've ever used

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Samsung, HTC, Motorola, iPhone, etc...this beats them all. Battery is amazing. Phone is fast and charges quickly. The size of the phone takes a bit to get used to but given the performance I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with a Samsung phone. I have always used Android phones and always a Samsung. I had my Note 5 for 3 years. Love the the design of this phone better. The battery really does last all day too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG IS THE BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to stay ahead of the competition with a quality product that sets itself apart from others. I love my new phone! A professional photographer was amazed at the quality of my photos compared to her Apple phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my note 9

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things I use so far are great. I haven't even scratched the surface yet. My last phone was HTC M9. I was skeptical about the switch at first but I'm glad I did. You can't go wrong here guys. I LOVE it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to this phone has the half Gig of onboard storage with expandable storage not to mention you get 8gbs of RAM instead of the normal 6 with the other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting some help with connecting to my car and some of it's functions, I'm getting very comfortable. Love the SPen, use it all the time for notes. Taking a little time to get use to the size but love the display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and the speed of the device.....I would recommend it to anyone who wants a awesome phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Apple all day. My wife however is a Android girl who likes all the things that it does. She mainly watches movies and shows on the high res screen. Photos are clear and gaming is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone and I love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Note phone- I had the Note 5 for 3 years and loved it. Andddd...So far the Note 9 is GREAT!!!! Still getting used to everything and learning new things about it everyday. Get one, you'll love it too!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Note 4 to the Note 9. WOW! What an awesome upgrade. The phone works flawlessly thus far and the images on the screen are beautiful It takes great pictures and videos. I couldn’t be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the S4, S6, S8, S9 plus and now the Note 9. The Note 9 is the fastest phone I've had and the apps never crash. The pen is okay. The S-pen is More pretentious than useful but the pen is cool to color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally LOVE my new Note 9! Soooooooo many features I've never heard of. I lose several hours trying to acclimate myself to it. I have no regrets for making this sizable purchase- thus far. Loooove it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for daughter, she loves it!! Its a major upgrade from what she had, but since she's able to do so much with it, I call it a win!! Love that the "pen" snaps into place, and needs to be depressed to release!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not much different from the Note 8. Pen is a cool upgrade and the camera is definitely.

    I would recommend this to a friend