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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,676 reviews
  • Rated 5 out of 5 stars

    Battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone as a gift for my wife, as an upgrade from the Note 5, what a difference! She loves the fact that the battery last all day regarless of how much the phone is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the overall performance of the nee Note. Coming from a large Galaxy S8+, I didn't think the performance would be much better. I was wrong. Quicker in everyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd phone of the note family and I got to say this is the best note yet. Runs very fast and looks great doing it if you want a power house of a phone this is the one for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an S8 with the Note 9 it is awesome so far. I wanted an S-pen and also the option to add a memory card so i went with the Note 9 over waiting for the Note 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone! I read lots of reviews & chose to purchase it. I have not been disappointed. Lots of great features and absolutely love the pen stylus it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because my old phone was getting horrible battery life and was very slow. This phone beats everything else out there out of the water. It's amazing in all ways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this phone for a week, and to say its an upgrage over my last phone is an understatement. Perhaps the best thing about this is the battery. It takes a fraction of time to charge, and depending on what your doing, the battery can lat basically the entire day. I had a Note 5, and instead of paying ~$1000 for a phone, only paid $600

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 yes my husband got the note 9 from Samsung. He is loving it. Definitely a change for him. Has so many new features that he didn't have on previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son is in love with his note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my son, he is having so much fun with it. The phone super fast. He loves the using his face to unlock his phone. I'm planning on purchasing one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent convert from Apple to Samsung. I'm glad I went with the Note9. It surpasses my expectations. The battery life and camera resolution are much better than my old iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera and pen are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been my best one by far. Love the pen and the fact it’s Bluetooth is a bonus. My selfies are wonderful ! The camera and videos are so very crystal clear. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Good... but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I got the Note specifically because of the stylus and note taking feature (I constantly have a notebook on me) and so far, I really like what it can do. Biggest complaint is that the glass has already shown a few scratches in it after less than a year and I have never had this issue with any other Samsung phones I've owned (and that's a lot).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello psibrone, thank you very much for sharing your experience. Your honest feedback helps us grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Loaded with features

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, loaded with features. Bought this for my wife, it had many business functions she uses everyday. It's a do everything phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note is very fast and really do like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Note is very fast and really do like it but have not used all the apps that come with it. See,ms all my photos, contacts, etc were transferred. Si far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Note Worth Waiting For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to a Note 9 after using my Note 5 for the last 3 1/2 years. It is super fast, and the camera features are amazing. It is definitely worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal for Black Friday and couldn't be happier with this phone! It's beautiful, the screen is gorgeous, and it takes excellent photos, especially at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pen with camera works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like the pen. But this is a better version because you can take pics with it. I also like that I can swipe text with the pen like I am doing right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this phone. I got the purple. Love I can take pics with the pencil, and all the penup apps. Pics are amazig and resolution to watch is video is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the Note phones and this is another hit. Been using for a few months now and haven't experienced a single issue. Samsung knows how to make a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved every phone I've had, but this one is above and beyond all those. I may not want to ever get a new one and all my friends and family wish it was theirs.

    I would recommend this to a friend