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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,676 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I loved my s8+ the note 9 has alot of improvements. The screen and build quality is just as great as it was before but the speakers are a big step up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best samsung phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love big phones. Every big phone i get i want to get a bigger one. It has a large battery which i love also. And the best part. Its not an iphone! Love the slowmo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9 note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most powerful phones in the market right now. The battery is amazing that last all day using it continuously. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the note 8 and just bought my mom the note 9. It is absolutely awesome. Double the storage compared to the 8 and is just an all around awesome device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung Galaxy S8 plus with the Note 9 and this is truly a upgrade...better camera and has some features that my S8 didn't have. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice change from iPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the android OS, but I like the differences so far from the iPhone. Pen to write notes and much more. Looking forward to understanding more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything A Phone Should Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from an iPhone to this device had me concerned, until I got it in my hand. From the camera quality to the productivity, this is a complete device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is exceptional and the camera is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out all of the bells & whistles, but I love the stylus/pen and all that I can do with it!! Can't believe I waited this long to get a Note!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this phone since it first came out,but the price was outrageous. Luckily I waited a few weeks and got a great deal on it and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spectacular phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be paying for this phone for the next two years, but it's worth it. I bought a note 7 that I had to give back, then a s7 edge, all great phones, but this note 9 is even better. The only thing I have trouble with is the touch sensitive display, it's sometimes hard to figure out how hard to push the screen to get the apps to respond. but on the other hand, it is great for determining the thickness of a line (writing) on the screen. I would buy another, it"s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Samsung best phone ever. I can't believe how fast it is and the quality of the pictures. Great phone,I would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this phone I've read all tips to get the max out of this phone and after getting my hands on it i was impressed. Samsung out did themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is great. The phone has everything you need and want. Great dual camerA. Battery isnt the greatest if you use your phone for eveything. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Note 7 which had issues so I was forced to get the 7 edge. I love the Note 9 have always preferred the Note phones they are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great savings on purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about the s9 plus before I decided on this phone. The 128gb of memory tipped the scale for me. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the note 8 to the note 9 in December and have been really happy with added features. Look forward to the note 10 coming out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It allows me to multitask, take amazing pictures, and ke er p track of my appointments, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad u decided to upgrade from the note 8! This new note has many more awesome features. My favorite is that you can take selfies with the pen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Note8 to Note9...was able to transfer sll my data & apps. Didn't have to redownload anything using Smartswitch. More storage and great!

    I would recommend this to a friend