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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,676 reviews
  • Rated 5 out of 5 stars

    Great phone good inprovements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Note9 with 128g memory. Good for all use Picks music. I added a 128g Micro card I have 256g all uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeds anything I could ever Imagine!! Pictures,Video,Music,Games ETC. Best Phone Ever! Exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the phone long to know everything about it but what I do know is this battery life is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone is very smooth and has a nice picture good sound and very good size to me I like Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a spectacular phone from Samsung, always more to the phone then u will ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Samsung phones but never a Note. Love this phone. I love the pen. I love the Samsung line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his cell, this is the best phone, he love all the features, and the camera excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with super camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd or 4th Galaxy Phone that I have owned. Each one is better than the last. Highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice battery power. Apps don't crash. Overall great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone have had for 2 years now. Phone still performs as if it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is great for small work projects. I can so things in excel and word without missing a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far amazing. Screen is great. The battery life is amazing. Good deal for the holidays from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best phone ever. Battery its better then the note 8 and the phone it's the best in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Alot of Space for memory and it takes Beautiful pictures! It also is pretty slim and Lightweight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for content viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great camera and great speakers. Very satisfied despite Samsung's and sprints bloatware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several galaxy phones before but first note. So far so good as still playing with all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... easy to use perfect handsize for such a powerful phone. I am so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera, great interface, great processor, great memory, great pen function, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the S8+ was a disappointment and the note 7 well you know. The note 9 however amazing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Javier! We're so glad that you're enjoying this phone. Thank you for being a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note has always been great but this is the best as it has superb battery life compared to the rest.

    I would recommend this to a friend