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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,676 reviews
  • Rated 5 out of 5 stars

    she cant live without her stylus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, oh my gosh, she cant live without her stylus She is forever committed to this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy note 4 finally ran its coarse , so I upgraded to the note 9 and this phone is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone and awesome display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone keeps a great charge. The phone has a vivid display when watching sport content or videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from old phone. Can do a lot of things on this phone from photoshop to great video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Note 5 was getting old and the battery was getting lazy. The Note 9 has so many new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought going to a larger phone was going to be a pain but so far i love it. i love the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Worth the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous generations have been so similar, Samsung has finally made a phone well worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone best I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the last one I will ever need,so easy to use and transfer info from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for a super user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for people that are constantly doing actual work on their phones. You can open multiple windows such as watching an instructional video on the top screen and jotting notes on the bottom. Bixby vision allows for easier text extraction from images. And the bluetooth S-pen is a positive touch, although I purchased through best buy it can be purchased through various venues but the black Friday deal was too good to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Love it the S Pen is even better than before. The features of this phone are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my S8 and upgraded to note. I like the bigger screen and all the features that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast & smooth operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Large screen size is a definite plus. Love the SPen functionality for notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and she loves it. It's a definite upgrade over the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need and everything you did not know you needed! The S-pen is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Christmas gift that really lasts, especially for a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the market. Easy to use and set up. Would like to see more tutorial for some features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , easy to use. Camera takes awesome pictures. I've the Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick internet. Love the stylus s pen and being able to click it to take selfie, awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and awesome picture quality. Very Happy with Best Buys service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and comes with a lot of built in apps. it was a good deal. I saved $400

    I would recommend this to a friend