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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,676 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Note! Very happy with the purchase. I use the pen all the time for photo clean up. It's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my phone after I switched from iPhone. Started having problems with my battery on my iPhone even when I replaced it. Happy I switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, powerful phone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Super durable, Very pretty color. Worked for it's entire life without any hardware flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long overdue with wify's phone o we bought this one, it's like a mini tablet, camera resolution is amazing, very happy with the ugrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? What an awesome phone! I love its functional and stylish size and all the goodies it offers. Thank you Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone I have ever used over the past 20 years bar none!! Samsung hit a home run with this one, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming off of a Galaxy S6 and this phone is exceeding all of my expectations. I'm finding it difficult to put this thing down :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my son and I. We've had Notes for a while and will continue to get them until something better comes along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone ever. I will use this until they don't support it anymore. Perfect in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone met my expectations and more. I always upgrade through best buy, they always have the better deals and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this beautiful phone. I wish I bought 3 of these rather than this plus the other 2 s9 pluses. It's less than $100 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a phone. Even Sprint said it was a better buy than they could offer. Still learning everything it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was amazing. The people at best buy knew what they were doing. This phone is amazing and everything I was expecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung doesn't disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy Note9. Didn't realize how badly I needed a new phone until I got this easy to use, user intuitive Smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE SAMSUNG NOTE9. IT HAS SO MANY COOL ADDS. VERY NICE DESIGN AND PERFECT FOR ALL OF MY ACTIVITIES. GREAT JOB SAMSUNG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upset to see that this color was available after I got mine BUT my brother in law got a chance to get it so I'm ok with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy 7 was on the outs so it was time for a new phone. I love it. No complaints here. The camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone I had was the Note 5 and loved it, but once I got the Note 9 was totally worth the wait and money. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from my S7 Edge. It is great. Perfect size for me. Runs flawlessly and I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my note 5 with this and of course definitely notice the upgrade. Bells and whistles are cool and most have purpose.

    I would recommend this to a friend