Customer Ratings & Reviews
- Model:
- SPHN960U5BLK
- SKU:
- 6298947
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning all the benefits of this new phone but loving it. Wish I would have waited for the 10 though!
I would recommend this to a friendHappy upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision to buy when I did. Staff at Best Buy has helped me with all my questions. Great interface with apps.
I would recommend this to a friendIt is a good produect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with this phone. We were deciding between an IPhone and this one and we have been very happy.
I would recommend this to a friendNote9
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone but it is supposed to be water proof mine fell in water and now it's not working properly
I would recommend this to a friendNeat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new phone and all my friends have a Samsung. So I decided to join the club. Plus got a great sign up deal.
I would recommend this to a friendVery nice phone, super display, perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our 11 year old, the display is simply amazing and he is on it all day after an overnight charge.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to a Samsung after almost a decade with an iPhone. I love the features, especially the headphone jack.
I would recommend this to a friendLove my phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am due fir an upgrade but I am sticking with my phone. I will have it until it stops working
I would recommend this to a friendBest phone ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung note line.. I have had everyone one and the nine is by far my favorite.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phones are great. Still trying to figure everything out but so we're really enjoying the new phones.
I would recommend this to a friendPretty Big phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my phone from a Note 4 to a Note 9 was well needed and a lot of improvements have been made and so far so good for me but only thing I would've liked to see was a paper manual on how to use the phone to its full potential and not have to search the internet
I would recommend this to a friendIt's a great product once you get it set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my Samsung Galaxy Note9, but it has been a difficult road to learn how to set it up to my needs without a pamphlet with basic instructions for novice operators. Many thanks to a Best Buy sales tech for their patience answering my many, many questions.
I would recommend this to a friendBrand response from Samsung
Posted .Judy, thank you for sharing your experience. Just so you know, our Customer Support team is available 24/7 on Facebook and Twitter, so if you’re ever looking for some helpful tips, tricks, or to talk to an agent please feel free to follow us at Facebook Messenger:http://m.me/samsungsupport Twitter:https://twitter.com/messages/compose?recipient_id=18768513 LiveChat or Email:https://www.samsung.com/us/support/#contact_us_for_support Toll-free calling:1-800-SAMSUNG. Welcome to the Samsung family. ^Ash
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like Notes. Upgraded from Note8, like most features, wish some of the ones from 8 would have integrated over to 9.
I would recommend this to a friendBest Note ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on Nov 2019, Instead of going for the note 10, And I am pretty happy with it
I would recommend this to a friendLove the Samsung Note phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung Note phones. I use it a lot at work very useful for taking notes and getting my inventory done.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the Note9 after having the Note8. Still trying to learn all the features. So far So good
I would recommend this to a friendNote 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with this phone! Love the note series. Great for multi tasking and the super slo-mo is dope!
I would recommend this to a friendAmazing phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone. The phone itself is amazing. The whole galaxy thing is definitely better than previous phones.
I would recommend this to a friendPhone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone for my boyfriend because he doesn’t like iphone. He loved it worked great.
I would recommend this to a friendexcellent phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Note9 128GB - Lavender is the best!!! I use to have Note 4, it's a huuge upgrade!!!!
I would recommend this to a friend