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Customer Ratings & Reviews

Your price for this item is $1,279.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,676 reviews
  • Rated 5 out of 5 stars

    Awesome new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgraded new phone - the Galaxy line of phones have a top reputation!! Great deal at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Cool slot motion is nice don't really know how to use s pen or what it's for but I love the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in laws were due for a upgrade and went with this note 9 after I told them how much I love mine :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in laws were due for a upgrade and went with this note 9 after I told them how much I love mine :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Note 4 to the Note 9 and wow what a difference. Best phone purchase I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Samsung for a while. After purchasing this phone I've even got the Samsung watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waited a long time for a "Note"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the wait. I am enjoying it a lot. Hoping it will last me the full 2 years and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note 9 so much you can do with it if this phone is so great I cant wait for the note 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son. I thought it was rather large, but for a college student it's a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it's like my own personal computer in my hands. The pen is the best feature ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phon for my son. He loves it and has had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    son's phone, hope it's durable..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son kills phones at an alarming rate, and this has lasted 2 months now, so i guess that's good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone on the market until the new one comes out. Love EVERYTHING about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone and Sprint couldnt touch the deals at Best buy. Very Satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note is the best phone ever. I love android. iOS is light years behind and will never catch up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone, and my online order was simple and easy, better than dealing with sprint dirctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone. Still learning all the things I can do with it, but so far it hasn't let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with many options! I love Samsung and could not have purchased a better phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased a little over a week ago for my son and he’s very happy with the choice we made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had trouble with phone 27 days after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, had my Samsung Note 3 for years. Finally upgraded to Note 9. Had issue with SIM card. Nick at Best Buy Tulsa Hills was fabulous and worked the problem for me. He was great. Hope the phone continues to be great after this glitch.

    I would recommend this to a friend