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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,548 reviews
  • Rated 5 out of 5 stars

    Lots to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Note 9 with its bigger screen. I’m still learning and there are some things I may never use routinely, but it’s good to know they are available. The only thing I would change is the google connections as I am not a fan of the company. Unfortunately, one can’t use the phone without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung fan for a long time now. This NOte 9 is absolutely great. Super fast with any task, be it texting, email, software, etc. The screen is also unbelievable, crisp and clear and visible en bright light. The storage capacity is nice also, 128gig and i have a 128Gb sd card it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone by far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, about 2 months ago i wanted to get a new phone to change my old Galaxy 7 and i decided to try an X, last week i gave it to my wife and i ordered a Note9 and that's the best phone in the market today. Extremely useful, awesome apps fully customizable, best by far to manage my small business!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OH MY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone!! I upgraded from the Note 8. While they are similar, there are so many great features. Love using the Pen to take pictures, and to hear music and movies in stereo without the head phones. I could go on but those were some things i enjoyed over the Note 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Note 8 to the Note 9. True, the design of the phone is obviously similar but the updated placement of the finger print scanner makes a world of difference. Also, the additional features, functions ( with the s pen), and a tad bit better battery life makes this a great phone. It's a fraction better than it's predeecessor. So if you have a Note 8, I would say you can wait until the next one comes out because it's still a great phone. However, if you're new to Android and/or Samsung I would highly recommend the Note 9 compared to other devices in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. I went from an iPhone to the Note 9. Im so happy I made the switch. It's not a complicated phone like most would say and the ability to personalize the phone is amazing. Also love the pen! No other phone has it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the note 9 expecting the usual, but i got more than i was expecting. I love the fact that i can read easily from my phone in kindle. I took some pictures and was amazed by the clarity and overall results. Still learning about this phone, but every new thing is an adventure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the newer version Samsung Note 9 with the 512 GB internal space and luv it. There are so many new thing on it and the yellow pen does a lot of more stuff it can so. I'm still learning some of the new stuff on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best phone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It is water resistant. The screen is scratch resistant. You have the ability to schedule a text for a later time. You can use the button on the stylus to snap a selfie. I am still getting to know all of the features but I am extremely happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves this phone. All the features are amazing. Use of the s pen is also nice. Was a little upset my husband cracked the screen the very next day but even so its a great product. Worked well all the way to the next time we upgraded. Love samsung products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using the Note 9 as my daily phone almost 2 years later. The phone is still fast and responsive. I am still receiving timely updates as well. Battery life has gone down some but I am still able to get through most of the day on a charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note5 and if it hadn't broke would still be using it so went with this one it is faster and easy to use and seems to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for I love everything about this phone upgraded from a Galaxy S7 i waited for the cloud silver color. I I wasn't feeling the blue or the purple Phone battery life pretty much last me all day. Picture Quality is dope And the Bluetooth S pen takes this phone to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone, love the upgrades compared to the Note 5, especially the new features on the S pen, remote operation and ability to write on the screen without unlocking the screen. My wife loves it, and this is her first Note, said she understands why I like the Note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the Note 5 to the Note 9, so speed is much faster. I am glad that Samsung decided to add the SD storage in this phoe as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every phone that you can possibly think of and the Note 9 literally can do everything that I need in a phone. The Spen is great for taking notes or drawing...or for my daughter coloring (aka babysitter)...or taking a group picture. I absolutely love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. It has a lot.of beat features including the pen where you can write and save memos when on the go. Charge does last all day even with updates running in the background. I don't do a lot of video streaming so I don't know if that would make a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a sucker for a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have to carry a phone, and I do, it's going to be whatever Samsung has on the market; no exception here. Fast, scalable storage, and an improved UI/pen interface check plenty of boxes, and it already has all the features you can expect from the next model iPhone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't believe that Best Buy had it at that price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first thought it was a typo when i saw the price that Best Buy was selling this phone for.More than 50% less for the same phone on AT&T.Could not be more pleased with my purchase it was oh so easy to set up and exceeded my wildest expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted from an Apple to the Note, this phone is so much fun. Have a fantastic camera, the music sounds great and if you love to draw like I do, doodle to your hearts content. The Note 9 can be customized to however you want it. I do not regret leaving Apple.

    I would recommend this to a friend