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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great phone, massive storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has massive storage capabilities for downloaded music and videos. Works well, fast response and good signal capture. Also picks up 5G where available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so many different things you can do with it. Battery last for ever. The pen is amazing. Haven't use the remote camera yet but can't wait to use this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my Note 8. Much needed improved battery life and Best Buy is a great place to buy a new phone. MUCH faster than AT&T stores. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stylus is a must-have feature for me. Working in the healthcare setting, fast-paced writing notes is necessary daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android phablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've used. The screen is super crisp and movies look excellent. The pen is great for taking notes and also works as a remote for taking selfies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an amazing device! Battery life has been greatly improved over my previous phone, a Note 8. Additionally, the camera performance and features couldnt be better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the fastest most visually enhanced phone I have ever owned. The new Spen has awesome functionality and I would consider this the best phone purchase Ive ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this phone. It does everything I want it to and more. I love the long battery life and not having to charge it every few hours like my last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the note 9 . Samsung phones are the best and easiest phone to use . Love the service that Best Buy gives you . Quick and pain free service . Thanks Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Samsun galaxy Note9 for my husband and he is really happy and enjoy it every minute, it’s a great phone and it’s camera amazing. Thank you Galaxy Note9!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone. If you add a 512 GB micro SD card to it, you can carry around a TB of storage in your pocket! Gotta love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is the best cell phone I've had so far. The ease of use is beyond my expectations . I would recommend this phone to all cellphone users..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever! This is my favorite phone of all time. The only way I would get another phone besides this one is when the new Galaxy Note 10 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting on this phone all my life. Being that it has 512 gigs I will not need another phone for a few years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently writing this review on this phone and have loved it since the day I opened it. Storage space is amazing as well as the processor for downloading apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, loads of room, pretty. Not used to using the spen yet, but remote photos are an interesting use for it. Camera doesn't seem as crisp and effortless as the one in the s7, though. Getting a lot more blurred pictures. Hopefully it's just a learning curve problem. Imo, the phone is a little too big, but it's not unmanageable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are nice and very powerful and have good cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new note 9. Never had a stylus before but it will be fun. Also love the orchid color. Have always been a galaxy gal. .no reason to change now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 has a bit of a learning curve but it still is a great phone. The camera is a huge improvement over my previous Note 5. I really like this phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was purchased right before Christmas and still have not figured everything g out on it yet. My favorite thing is the camera I swear it takes the best pictures

    I would recommend this to a friend