Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,548 reviews
  • Rated 5 out of 5 stars

    NICE PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT.....HAVE HAD THE NOTE 8 & NOTE 9 AND I LOVE THE PEN, I CAN REALLY GET ALOT OF WORK DONE WITH IT ON THE GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use. All the apps rh at you want are included. Good battery life too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything it was meant to be... a beast. Fast, reliable, and overall, just a perfect piece of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with best pen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and powerful and the pen is the best.if you like drawing or use a lot of note its Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new phones, we decided to go with the Notes and are so glad we did. Love having the stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hot 2

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so good I got 2. The quality and color is the best. It does so much and the s pin is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. The graphics are crystal clear and the colors are vibrant. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and powerful phone Awesome camera but by far the best thing is the ability to split screen any app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Note

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first note last year with the Note 8 and this is definitely an improvement. Love he extra battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features! Phone has great screen size and clarity, fast, easy transition from my previous Galaxy phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life , just dont turn the phones performance mode on or download a ton of apps and it will last most of the day. Also, wait a little while until after the phone comes out. If I had waited 2 months I could have saved 300.00 ..and get a better color scheme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new note, I never thought I'd like the size but it good. I love the stylus feature of taking pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and responsive. I love the long battery life. I usually have about 65% when I charge it at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Note 9! very good quality material and workmanship, multiple colors to choose from. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever..

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the note phones, this one did not disappoint. Dont really need a computer when you have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the service wasn’t all that. It’s got a hefty price tag so be sure to keep it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a Note since the 2 came out. This Note 9 is amazing! I still prefer it over the S10+ !!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for taking the time out of your day to leave us some feedback! Thank you for choosing Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    My first note

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had the galaxy , still learning the phone, takes great pictures and plays videos excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I upgraded from a Samsung Note 8 to the Samsung Note 9. Great purchase. This phone is so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Always loved the s pen. Awesome screen brightness and takes beautiful pictures. Love it.

    I would recommend this to a friend