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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great phone and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The pen features are amazing and it can be used to take pictures and selfies. The camera has a ton of other amazing functions and I'm still learning all that this phone can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I long-time Samsung users. We purchased the Samsung - Galaxy Note9 128GB - Cloud Silver after both of our phones (S4 & J3) just couldn't keep up with our use. We love the Note9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on the Black Friday special price. Great phone and loved the sale price! I’m an Android person all the way! Had the note 5 back in the day and loved that too! Great for artists !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 8 and the access to the fingerprint button really improved the experience ovdrall. Continued support of the headphone jack and ip68 waterproofing are my favorite features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, very hppy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before deciding which phone i would go with. In the end, this phone had everything I wanted and it was a deal to boot, with the 10 just around the corner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my boyfriend for his birthday and he couldn’t have loved it more! After using it he apperently can love it more! Only down side is really bad quality snapchats !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a discount I had, it is very well worth. I love the pen which I can take a photo with. I used it with a bunch of my friends. No need to take a turn to take a group photo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Note 9. For years I had the Galaxy phones. The Note is so much better. The pen is amazing. I just love this phone. Hands down this phone is better than the iPhone. To my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this new Galaxy Note 9 is definitely beyond my initial expectations. At 512gb internal memory and the 256gb SD "inherited" from the ill-fated Note 7, this is the ultimate powerhouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phones I have ever used. The camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Highly recommend not getting the Best Buy screen protector. Spend the extra money on a higher quality protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very special Note 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s phone. She went from a Note 3 to this phone and she’s been so happy all this time. She hasn’t had a single complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Samsung Galaxy S8+. The Note 9 has all of the Galaxy features plus much more. The display is beautiful and speakers sound great. I would highly recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Samsung delivers a great phone with great canera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Samsung delivers a great phone with great canera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Samsung. Using pen for camera is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had iPhone 5 before we got this phone but once we got use to this phone we absolutely loved it...probably will never go back to iPhones...you can do so much more on these phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had iPhone 5 before we got this phone but once we got use to this phone we absolutely loved it...probably will never go back to iPhones...you can do so much more on these phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I have only had it less than a week so haven't tried all the features yet. I don't care for the calendar compared to the old one but nothing wrong with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised how much I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during a bogo, didn't know much about it but had galaxies previously and was always pleased. Surprised how much I like this, including the pen I didn't think I'd use.

    I would recommend this to a friend